Accessible Hotels in Hakone

The out door hot spring bath was amazing! Staffs were very friendly and helpful! The breakfast and dinner buffet were excellent!

This has to be one of the greatest experiences I've ever had in a resort or hotel. The location is absolutely beautiful, and the rooms are super spacious and clean. The tubs on the balcony are lovely, the beds and pillows are incredibly comfortable. The breakfast buffet is fantastic and super impressive, catering to both Japanese and Western cuisine with the most incredible wide selection I've seen. Dinner was absolutely fantastic, with both the courses and the seafood buffet being exceptional. Among all the hotels I've stayed at, this place has the friendliest staff, catering to your every need. They offer a free shuttle bus to Gora Station as well as free ice cream from the vending machines. They have two onsen: one with an infinity pool and a fantastic view, and a garden one with a beautiful waterfall. I cannot recommend this place enough; we had the most fantastic stay ever.

Fine historic hotel, carefully maintained without, however, affecting the elegance of bygone days. Spacious rooms with every comfort. Exceptional onsen with views of the woods, very high level of the Japanese-style restaurant.

No breakfast so a downside for the price charged

My stay at this hotel was absolutely wonderful! The décor and facilities are modern and stylish, and the overall ambiance is incredibly relaxing. The room was spacious, spotlessly clean, and thoughtfully designed in every detail. The staff were all exceptionally kind and attentive, providing warm and meticulous service that made me feel truly welcomed. I especially loved the layout of the room. There’s a small entryway that separates the entrance from the bedroom, creating a sense of privacy. The room also includes a cozy sitting area. Another thoughtful touch is the space leading to the balcony—it’s separated by a sliding shoji-style door, allowing guests to change after enjoying the private onsen bath outside without dripping water into the room. It’s small details like these that really reflect the hotel’s care and consideration. The private open-air bath on the balcony was one of the main reasons I chose this hotel. Unlike many other hotels that simply provide a small tub, this is a full-sized stone bath that comfortably fits two people. There’s even a small table and chairs next to it, perfect for resting and enjoying the beautiful mountain view. It was an incredibly soothing and luxurious experience. The hotel is nestled in a tranquil mountain area, surrounded by peaceful nature. The scenery is truly breathtaking—so much so that even just wandering around the hotel feels like a visual retreat. Every corner, every hallway, and every window offers a picture-perfect view. The harmony between the architecture and the natural surroundings is so beautiful that I often found myself stopping just to take it all in. The dining experience was excellent as well. Meals are served in set courses, with options beyond traditional kaiseki—including teppanyaki. Breakfast includes both Japanese and Western-style selections.

Very friendly staff, half board includes breakfast and dinner which is a good deal

Hiramatsu has excellent breakfast and dinner. We cannot be more satisfied with the food. Always expect for the meal time. The 风吕 inside the room is lovely， and the view from the third floor watching out the Sengoku valley is stunning. Outside public-private bath is fabulous。 The staffs go far and beyond to make sure we are comfortable. We felt so pampered during the 2-day stay in the resort and hesitated to leave. Our carer 桥本 is so kind and patient, and she speaks Chinese so well that sometimes we forget she is Japanese LOL.

Private onsen was spectacular and great temperature control. The room, shower facilties etc were perfect. Dinner was excellent quality

Very nice hotel, we has a perfect stay.

It was a completely unique accommodation. Clean, spacious, close to an amazing Onsen. The owner communicated well and accommodated all our requests. I definitely recommend it :-)