
From
United StatesStsff refused to clean feces off toilet after I told them twice as well as others guest complained. They instead put a out of order sign. The toilet worked fine. 6 different yurts used 2 showers 2 toilets already are down to just 1 toilet. They didn't even put more tissue. Restrooms never clean and left unsanitary .They even drove past the restrooms with cleaning supplies on golf cart twice. I felt so disrespected and it may sound silly but vulnerable. I'm a woman 100's miles away from home with 4 kids and the people I paid good money for hospitality (the business your in but melissa knows nothing about) I I expect a clean, safe, mostly pleasant space and they didn't even treat me decent. When I spoke to Melissa she offered no apologies, empathy, or solutions. She spoke over me and only wanted to speak of " they did or u did this" and such