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I was in Bangladesh partly for tourism and partly to deliver a seminar. We booked the Holiday Inn primarily because it was located centrally and close to places we wanted to visit. We expected a standard, so-called business hotel; comfortable and good value for money without being exceptional. We were wrong! The hotel is fantastic. It is very new and so everything is new and shiny. The rooftop swimming pool is spectacular. The rooms are lavishly appointed and the bathrooms are very plush. A nice touch is the button at the bottom centre of the mirror in the bathroom. Pressing that lights up a the rim of the mirror all around; makes for a great shaving (me) or make up experiment (wife). The breakfast buffet is extensive and sumptuous. But if there is one things that sets the hotel apart, it is the courteousness and helpfulness of the staff. In general people in Bangladesh are unfailingly polite. The hotel was no exception. Staff were so friendly that we were overwhelmed by their kindness. I want to make special mention of a few people. Alam in house-keeping. I have seldom met such a hard-working and conscientious man. He was unfailingly cheerful and helpful. I understand that Alam is currently cross-training to start working in the reception. I sincerely hope he gets the job. He will be a wonderful face to a wonderful hotel. I love guavas. Everyday at breakfast they had excellent guavas except for the last day. I happened to talk to Sharmin and I said "Hey no guavas? I love your guavas. They were the best I have ever had." To my consternation, Sharmin appeared a little later with two plates of freshly cut guavas! This was beyond my expectation and I really felt embarrassed since I was meaning to complement the hotel and not complain. But at every step of the way, the staff at the hotel went out of their way to make us feel welcome and valued. I will almost certainly look to say at the Holiday Inn when I visit Bangladesh next.

Very clean, very nice traditional breakfast. Very kind and helpful stuff

Reception Staff + plus other ( especially simul) was amazing and helpful .even they allowed me to check in a bit earlier .food was great after good sleep . (9.9/10 .overall), the chef was professionally cooked breakfast

The hotel is quiet and you don’t hear the dhaka traffic at all. The rooms are clean and cozy. The restaurant has very tasty food and the portion sizes are huge. Room service is fast. They even arrange transportation on request. The staff are friendly and helpful. The hotel has security at all times. The area where the hotel is located is pretty safe. There are ATMs nearby. One of the biggest Malls in Dhaka (Bashundara City Shopping Complex) is at a walking distance from the hotel (10-15mins at a normal walking speed)

only problem they road was closing fact by rain

the staff were excellent - above and beyond Ayesha Pronoy Saju Nur and especially Munni at breakfast were really great. ashik at the coffee shop cafe on Lebel G - great guy

- really nice room and facilities - very friendly staff - clean and comfortable - perfect to celebrate any occasion at this place - bathtub in the room was nice

Polite staff, clean & spacious rooms. What impressed me the most is an Executive Chef Parvaj Alam. He was with us every breakfast, asked if the food was delicious and made us a special things for this place. It was an amazing experience. Thank you very much!

Old school charm of an established 5 star hotel