Family hotels and homes in Ordino

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow brush and ice scraper available) or for 11 euros per night there is a garage. I had two dogs with me who slept in the vehicle, this was not an issue as all rooms are not road facing, if they had barked it would not have disturbed anyone. Just a two minute walk up the road is a trail to the river and park. Elleven minutes drive is Ordino Arcalis ski resort ( also free parking). My room had a heated floor, verypowerful shower that maintained a constant temperature always, big double bed, large TV with all apps, USB and plug sockets each side of the bed. Room has a fridge. The hotel's wifi is fast with a strong connection. Plenty of very nice towels, robes also at no additional charge ( makes a nice change). The room has a thermostat which has very little lag on bringing the temperature up or down, impressive in a large room. The cleaner is exceptionally thorough and the room was turned out beautifully every day even down to mopping the floors. The staff are totally on point, super helpful and accommodating. They arranged the veterinary appointment for my dogs travel back to UK at no extra charge also. My medical conditions ( allergies) were taken into consideration and my room allocated away from the restaurant ( note I did not eat in the restaurant so cannot comment outside of breakfast). My room had a lovelly balcony with views down the valley and of the river cascading down the rocks. The Spa: I used this twice. Once it was busy and quite noisy and another time I had the place to myself which was Bliss. The Spa was an additional fee for 90minute session. The hot stone beds being my favourite. I spent an hour on one ( there are four) listening to audio books.

A gorgeous property in the mountains. The apartment had everything you could need. We especially took advantage of the washing machine. There is a restaurant but be aware that it isn't open for dinners. You must also be prepared and bring your food as any shops are not close. The receptionist was extremely helpful about the region. Across the road is an easy walk with art installations and 10min drive into the mountains are many trails including the the spectacular sundial accessed by a chairlift.

Very friendly welcome by the owners. Spacious apartment with nice views from the balcony (or the picture window behind). Well-equiped kitchen for preparing your own meals. Comfortable bed. Spotlessly clean bathroom.

We liked everything, apart from small things. The window view was great, very quite place with nature sounds.

Very good value, nice location away from the bustle in town, good secure parking and very professional staff

Staff were really friendly and helpful, highly recommend their restaurant, it was filling and great value for money.

Grega breakfast very good quality close to everything

Very comfortable and relaxing accommodation high in the beautiful mountains of Andorra. Many rooms adjacent to a small river which sound will make you sleep and dream well like you never did 😴😉. Excellent breakfast.

Good location, nice pool, big room, friendly staff.

excellent location staff is so warm and welcoming, nice facilities and everything is so easy and smooth. parking is located just downstairs, very nice to have in la vella! definitively recommended/