Family hotels and homes in Baishuiwan

Very nice rooms and the hotel is high-end. The staff is very friendly. Relatively good breakfast buffet,

York Jiang is the manager, he give me excellent attention and help me with the didi! Very nice guy, and the hotel is very clean and the location is perfect, with a lot of restaurants near.

Without exception, all of the hotel staff were amazingly accommodating. They all went out of their way to make sure we knew where everything was and how to get there, even leading us if need be. We never got awkward looks or comments, even though we have an "energetic" 2-year-old. Most impressive was the restaurant manager, John, who, without being asked, gave our daughter a special treat two days in a row when we were eating! This is the first time I have ever received a customer service experience this excellent.

Lovely Location in the middle of the mountains. Staff was extremely friendly and accommodating

Daisy, the hotel manager, was wonderful. She was always here for us and helped us where she could. The food is great! They also made sure to reduce food waste to a minimum which is great, especially in China.

Great, Caroline from the front desk is simply amazing, she and her team take great care of you, absolutely recommend

nice food, good location, nice owner very helpful to any kind of problems we had. the view is beautiful and you can do round trips from the hotel.

We reached this hotel by car from Shanghai (hired a driver). We were there during a Chinese bank holiday, yet it was still very peaceful. Some of the main tourist spots were busier, but it’s easy to avoid those if you prefer. We didn’t mind, and everyone was incredibly friendly. The hotel area is absolutely stunning, surrounded by mountains, rivers, and bamboo forests. There are many activities available, and you can book them directly through the hotel: walking, hiking, cycling, rafting, paragliding, and more. The hotel also offers bicycles for rent. Nearby, there are a few restaurants. While there’s no Western cuisine in the area, you won’t need it— the local restaurants serve fantastic, fresh food. The owners are very friendly and patient, even with our poor Mandarin skills :) Your host can help you choose the best places to eat. The hotel itself is exceptional. The rooms are spacious, clean, comfortable, and beautifully designed. The beds are perfect, and the noise level is quite low. There are charming outdoor seating areas where you can enjoy drinks, coffee, ice cream, and more from the small bar. Breakfast is delicious, too. Bottles of water or free to grab. The hosts are truly outstanding—friendly, relaxed, and always willing to help. Whether it’s taking you to scenic spots, booking activities, or drawing personalised walking and cycling maps. Their laid-back approach made us feel at home. For us, the hotel and its surroundings offered everything we wanted: wonderful hosts, delicious food, tranquility, a relaxed vibe, breathtaking nature, and plenty of activities.

This is by far the best non-5-star hotel I stayed in China. The room itself might not have all the top brand gadgets, but it has its own charm. I highly recommend this hotel to young couples who love nature and freedom.

We loved that it was a private owned B&B with very nice hosts and not tourist crowds. The communication had to be with translation-app, but it worked very well. The owners' daughter replied all messages very quickly. Breakfast was authentic and tasty chinese food - and if you needed more, you could always get more. They served their own green tea which was very tasty. And if you wanted to go to a hiking tour, the husband lead you to an off-the-crowd-track alongside the bamboo forest and tea-plants. Down the village next to the lake there were some nice restaurants to have dinner in walking distance.