Family hotels and homes in Fenghuangshan

Upon arrival to the hotel, as we were not Chinese speaking customers and it was super busy for checking in, they made us to a separate desk for easy hotel check in. They upgraded our room to Sapphire King Deluxe which had the view of the waterfall from the bed. The hotel also had dyson hair dryers, which shows the level of luxury they are offering. The hotel does not advertise many activities it offers. We had the opportunity to visit the hotel during the Chinese New Year, so we got to experience the Fireworks which was held in the hotel vicinity. It also seemed the hotel provides a Cliff Light Show every evening around 8:30 Pm which no one should miss. The hotel also provides free 3 Photos which you can take with a professional photographer. There was also a clown who made cute toys with balloons for kids (not sure if it was available for the Chinese New Year only). The hotel also provides a good swimming pool area and the staffs were extremely cordial. Last but not the least, we had the wonderful opportunity to interact with one of the hotel staff named Alisa Yang. As it was the Chinese New Year, the hotel did not offer Late Night Room Service from the restaurant. As we were hungry and missed our dinner time, she went above and beyond to help us order food from Chinese delivery app. Unfortunately, the drivers were also not available for delivery so we could not get our food delivered. Then she made sure to send us chips, eggs, and milk so that we do not go to bed hungry. I have never experienced this level of dedication from any hotel staff in my entire life. Just solely her dedication and enthusiasm to help us made our whole trip worth it.

I like Everything......except the language, no English

The breakfast was very good and delicious. Staffs were nice and service mind.

Maggie front desk is very good she the one person to look out when u check in

Amazing breakfast and friendly and helpful staff.

During my stay , Fannie at the front desk left a great impression. She greeted me with a warm smile and efficiently handled my check - in. Her helpful attitude made my experience wonderful. I'd love to come back!

The hotel was clean at all times and the staff was really helpfull and friendly. Really recommend this hotel if you are planning to stay in Shanghai.

The hotel is conveniently located near the National Convention and Exhibition Centre. The rooms are fully equipped and the beds are comfortable. Doris service is very good.

The stay was incredibly calming and soothing—it felt like a true retreat, leaving me completely relaxed. I especially loved the use of natural elements and materials, which gave the space such a warm and cozy vibe. The atmosphere and delightful aroma added an extra layer of comfort. I’d definitely recommend this place for your next visit to Shanghai!

Good location, clean, large rooms.