Family hotels and homes in Kiriake

The lounge is absolutely the highlight, here the Grand Phenix shares three things with you: great local draft beer, a gentle Okushiga snowing view, and a warm firepit. This lounge is so special that you can wait for your dinner table (because of the tight reservation in Christmas season) there while drinking your drinks by a bonfire, this even makes waiting a wonderful experience...

Its a whole house that we rented. There are 3 rooms, the rooms are spacious, all with tatami floor and futon. There are 3 toilets, washing machine and a private onsen. There is kotatsu, some board games and a super famicom to play with. Kitchen is completed with refrigerator, microwave, stove and utensils, also an electric grill stove to make barbeque. Towel & bathrobe included. The owner is so nice. He gave us free fresh milk for each of us. There was a problem with electric heater and it was around 10 PM when we told him about it, but he immediately came to fix it. It was a really pleasant stay.

Awesome service, cozy and comfortable stay!

First thing we noticed was the big room compared to other hotels with a comfortable bed. The staff were excellent when we checked in and when we got our breakfast which was quite nice as well (although felt a bit high in sugar/carbohydrates). The public bath was very nice, the water was very hot compared to other hotels but enjoyable. The hotel is also located directly next to the bus station and above a supermarket and nearby all the sights.

It is a very cute ryokan. Lovely receptionist, good care friendly talk There are 4 styles of onsen rooms. The welcome menu was lovely. The breakfast was delicious and meaningful too.

What an amazing stay in such a historic ryokan. It is the oldest ryokan in Japan, so, as you can expect, there will be some signs of age in the common areas/hallways. However, our rooms were modern and the hospitality and meals were absolutely 5*!! Loved it.

Breakfast was amazing. Staff was accommodating and the facilities were perfect.

Baths were amazing, service was exceptional.

Yudanaka Onsen Yamazakiya was an astounding experience for me. The Ryokan is located in a pictureske street with many small shops and restaurants. The rooms are great, featuring a super nice kotatsu, a futon, a bed and a separate room for enjoying the view and making/drinking tea. The room also has a refrigerator which is great. Also, Akira-san can heat your Conbini food in a microwave if you ask him. The two onsen facilities the ryokan features are both great, being private and having the option to adjust water temperature by adding cool water. Lastly, there is a free drinking water station in the lobby. If you are planning on visiting the Jigokudani Yaen Koen Snow Monkey Park, this ryokan is a great option since Akira (or his mother) will gladly take you right to the entrance of the park, with no additional fee within ten minutes. Which brings me to my favourite part of this ryokan: Akira, his mother and all of the lovely staff. Akira-san speaks really good English so check-in and basic questions about onsen, food, attractions and anything else are no problem at all. For more complicated stuff he will just use a translator app. If every person in the world would be a just a little bit more like Akira-san, we would live in a better world. He constantly made me feel at home and taken care of, which I really appreciated since I kinda had a hard time mental-wise while being there. Akira-san even drove me to the station at the day I had to leave and made sure I have everything I needed. Great humans, great ryokan, great rooms, great onsen, great location, great stay. Would come again for sure if I ever were to visit Yamanouchi again. - ヤニク

Loved everything about the place and the staff were so friendly - felt like a large and luxurious home. Also they have they have most cute dog. It's about a 100 meters from the piste. Oh - oh, and the food is amazing, such a journey into Japanese during our 3 days and 3 dinners!