Family hotels and homes in Tsunan

Amazingly charming historical house, maintained by owner with lots of love for every tiny detail. It was a place I’ve never been but I felt melancholic, absolutely a fantastic place to stay. Pity that we spent only for 14 hours in the house.

The staff were fabulous. Couldn’t do enough to make your stay wonderful and comfortable.

Completely exceeded our expectations. The onsen was amazing, has an outdoor, indoor, cold pool, two saunas and three pool in different temperatures The hotel staff was really nice, the food is great and there are always little treats waiting for you everywhere We stayed in the summertime when the hotel wasn't at full capacity

Wonderful place. Would recommend to solo-travelers, families or groups of friends. Location is within walking distance to Ishiuchi Maruyama Ski Resort. The owner Satoshi-san and all staff are extremely kind and helpful. Provided a free shuttle to the station when returning home. Excellent prices of rental gear, much lower than the ski resorts. Great gear as well. Absolutely perfect.

The people at the resort. All of them were absolutely wonderful - warm, helpful and congenial. Also, the room, the ski-ing and view - Exemplary.

The food at breakfast and dinner was varied and exceptional. All of the dishes I tried I liked , and they had a nice variety of western and Japanese. The room we had was huge and very comfortable. The onsen facilities were excellent, and very well kept. We are skiers and this hotel was very well setup for skiers. They have locker rooms for storage as well as changing, and on checkout day you can leave all your luggage , go ski, come back and change and then leave. But what makes this hotel a standout is the staff. I speak limited Japanese but had no issues communicating with the staff either speaking directly to them or using google translate. They are kind, patient and will do anything to help you. On checkout day, we went skiing and came back at 11:30 and needed to use the courier service taqubin which is conveniently located inside the hotel gift shop. However, we failed to notice beforehand that the shop takes a close break from 11:30 until 3:30 and our train leaves at 3;15. We were very stressed but the lady who runs the store and handles the courier said no problem, she would stay open just for us and give us time to change out of our ski clothes ,repack our ski gear and come back. It took us longer than we thought to repack and change because we had some trouble locating the ski bag as it was behind the counter in long storage. It didn’t matter, she still waited and when we finally finished she patiently helped us with the forms and everything was handled . When we left again for the station we had some time to wait so we purchased some small sweets and went back to give them to the staff as a thank you for all their exceptional efforts and help with our stay . They seemed genuinely surprised and happy and then walked out to wave us goodbye! How nice and a great happy surprise for us! We cannot recommend this hotel enough and we will be back someday.

Staff and services are top notch! I was one of the best stays in Japan so far. The structure is relatively simple, but the service is so good that we felt very welcomed after our skiing trip.

Lovely host, friendly and accommodating, we arrived as guests, departed as family. So close to the ski resort. Thank you so much Takano san, we will be back!