Family hotels and homes in Chetumal

Great location, perfect point for both the airport and the harbour

The room was spacious and clean and the staff made every possible effort to communicate with me even though they spoke very lil English.

Boca De Agua is one the most tranquil and relaxing hotels I have ever visited. You can spend hours wandering in the jungle between the treehouses, on the bridge above the jungle or in the restaurant and terrace, wherever you are you will be surrounded by nature, birds, butterflies, foxes and the resident family of spider monkeys (they are not spider looking for any arachnophobes). If that nature and relaxation fix is not enough for you, walk down to the Laguna and relax next to crystal clear water, home to many small fish, turtles and more birds. The water is a beautiful 26 degrees all year round, and you can take a kayak (free of charge) up and down the Laguna to explore or put your feet up and book a sailing experience with Cesar (thank you again for taking us out on a morning sailing experience of Xul Ha Cesar!) and learn about the rare heritage of the Laguna and the unique features of the water. Once you are finished you can lounge in the shade of dock, and enjoy drinks on demand (Alcohol and soft drinks are paid for, all water is free at the hotel). When it comes to breakfast, lunch or dinner, the team at the Michelin star restaurant will be available with a host of culinary delights, at each sitting you will be surprised with a bonus entree, guacamole on rice paper, corn taco with more guacamole, cheese, and a tomato purée to name a few. My partner has a gluten sensitivity and the team accommodated her dietary requirements at each meal, they knew in advance at each sitting, a special thanks Uziel for his hospitality and giving us the tips on the spider monkeys movements throughout the day. The menu was varied, with many vegetarian, fish and red meat options, the local fish was excellent, red snapper and giant river prawns I would order again in a heartbeat and the cocktail list had a unique local variety alongside any classic cocktail.

New hotel, in an amazing location. The beds are very comfortable, incredible views and great lagoon to do kayak or swim.

We had an amazing two night stay! The beach in front of the property is gorgeous. There are hammocks in the water, swings, kayaks, paddle boards, and chairs in front of the water. The rooms are amazing and so comfortable with Netflix, air con, mini fridge, shower with hot water, etc. One of the best parts is being able to use the scooters to go all over town which is included. The property is out of the town but by having the scooters, it makes it easy to go into town. The property is super clean and the workers are very nice. Breakfast is brought to your room each morning and includes a sandwich, fruit, and pastry. It's basic but good. You get one coffee pod to make in your room per day which is good. If you want you can purchase more. Each day they also restock your mini fridge with two beers, two waters and two sodas. They also clean your room daily and the property is kept very clean. This was definitely a splurge for us but if you use all of the amenities it can be worth it.

It's very peaceful, each room has enough privacy so you don't feel like you're constantly bumping into other tourists. They also do morning yoga classes, which was great to start the day.

In TOP 3 places in our whole month in Mexico. Really nice room, neighborhood and breakfast ( I would say the best one comparing to others 24 hotels)

The location and facilities are great and the staff is fantastic. They were incredibly friendly, helpfull, and super relaxed. Overall this stay far exceeded our expectations. The hotel is super cozy and looks beautifull!

God, where to start: entire place was magical! Great accommodation, amazing views, hiring the sailing boat (so worth it!), the lagoon, the staff and their English (was very good!), breakfast was delicious every day, restaurant next door (great food as well) and bar was awesome as well. Couldn’t fault it!