Family hotels and homes in Ban Lum Thonglang (2)

The staff are very attentive, but only when they understand you so rhe Restaurant is letdown by the lack of English speakers so the wrong thing turns up Regularly at breakfast The breakfast offered however is fabulous and beautifully presented …once they understand what you want and that is a challenge. The design of the restaurant like the rest of the hotel is beautiful and it has a wonderful spot overlooking the river. Dinner, is expensive and it certainly not the best food in the area but you would need to take a taxi or have a hire car to go anywhere else as the hotel is literally a tiny island in the middle of a confluence of two very gentle rivers …. which is rather wonderful when you stay here We hired a car to get anywhere but the one occasion when I took a taxi I spent 30 minutes going in a circle on a magical round trip because the directions that I had given to Reception were not conveyed correctly to the taxi driver who spoke no English and could not read Thai. I never reached my destination and had to return to the hotel Again misunderstanding of English was a recurrent theme at this hotel I recommend if you stay here to download the LINE app and request anything you want in writing on the line app as that seemed to have a better result, but of course you can’t use that in the hotel restaurant This is nothing to take away from the intention of the staff to help you as much as possible, but it’s just difficult when they don’t understand anything you’re saying and they don’t tell you when they don’t understand you. I did use Google translate so that they could read it in Thai, but I think some of the staff can’t read in Thai so that doesn’t really help either. The response from Reception when using the LINE app was exceptionally good 👏👏👏 Diana in particular at Reception should be highly praised and the owners of this hotel are lucky to have her

The service was superb with so many helpful staff. The villa we stayed in was very comfortable and spotlessly clean. The food was lovely, cocktails were delicious and the pool was welcome. Would be 11 out of 10 and have actually booked another couple of days already!

Loved the nice area and everything is like new

Very friendly lady at the desk. Breakfast was really nice.

The host was ready friendly and helpful. The room way easy and cool. Da kann man nicht meckern

The family are so welcoming, kind and helpful If you want food or drink, someone will just get it for you - amazing A real homestay experience where I felt like a family friend You can have your personal space when you want - so many lovely places to sit even if you don’t have a cabin away from the main house. The backroad bicycle ride from here to Ayutthaya is fabulous

Everything was great, brand new hotel and really clean. Room size really nice for two people, bed is big one and feels amazing also. Location is also good and near the airport. Thank you for great staff also, we will see again!

New Hotel, friendly and helpful staff, Cleanliness, good price and have many amenities.