The 10 best five-star hotels in Surabaya, Indonesia | Booking.com
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Five-Star Hotels in Surabaya

Find the five-star hotels that appeal to you the most

The best five-star hotels in Surabaya

Check out our pick of great five-star hotels in Surabaya

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The Westin Surabaya

Hotel in Wiyung, Surabaya

Featuring free WiFi throughout the property, a sun terrace with a swimming pool, fitness centre and bar, The Westin Surabaya is situated in Surabaya.

M
Mogamat Riyaaz
From
South Africa
The breakfast was amazing, huge variety to choose from, every staff member made you feel comfortable and made sure you are well taken care of and served upon. The staff in the entire hotel is friendly, from the concierge to the check-in to the cleaners. They made our stay memorable and we will certainly be back.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 168 reviews
Price from
US$132.93
1 night, 2 adults

Ascott Waterplace Surabaya

Wiyung, Surabaya

Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets.

S
Siska
From
United Kingdom
I like the room and facilities in here . All the stuff are friendly and helpfull . Next time in the future when I have my holiday ,I will come over here again and stay more longer .
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 150 reviews
Price from
US$103.32
1 night, 2 adults

Hotel Majapahit Surabaya MGallery

Hotel in Genteng, Surabaya

Located in the heart of Surabaya, a 3-minute walk to Tunjungan Plaza, Hotel Majapahit Surabaya MGallery offers rooms with a marble and gold plated bathroom.

L
Linda
From
Australia
The hotel is situated close to the Plaza and many restaurants, this was a Honeymoon stay and the Hotel had very personal welcoming notes and set the room up beautifully to welcome Honeymooners. The history of this hotel is a wonderful experience to explore and the furnishings are amazing. All staff went over and above to accommodate any of our needs it was a fantastic stay.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 991 reviews
Price from
US$74.75
1 night, 2 adults

Bumi Surabaya City Resort

Hotel in Genteng, Surabaya

Located just a 5-minute drive from Tunjungan Plaza Shopping mall, Hotel Bumi Surabaya offers an elegant and cosy getaway featuring an outdoor swimming pool, free WiFi access throughout the entire...

W
Wulan
From
Luxembourg
The room is bigger then we expected and very clean. The breakfast is vet good and lot of choices. The staff is very kind and helpful. Will be back again to this hotel whenever we fly to surabaya for our next vacation
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,249 reviews
Price from
US$105.50
1 night, 2 adults

DoubleTree by Hilton Surabaya

Hotel in Genteng, Surabaya

Situated in Surabaya, 1.7 km from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre.

S
Scarlet
From
Brunei Darussalam
1. The professionalism of the staff from the security, front desk, house keeping, The Koffee and those who managed the shuttle service to Tunjungan Plaza. 2. Location, in the heart of the lively of Tunjungan Street (perfect for Saturday night), an experience to try! Easy walk to TP (though shuttle is available). Grab, Taxi are also easily available. 3. The whatsapp communication with the hotel for anything! 4. the shuttle service to Tunjungan Plaza from the hotel 5. gotta love the cookies! 6. The TV channels, good iron and board, wifi 7. Spacious comfortable room!
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 454 reviews
Price from
US$76.40
1 night, 2 adults

Grand Swiss-Belhotel Darmo

Hotel in Tegalsari, Surabaya

Situated 3.2 km from Sharp Bamboo Monument, Grand Swiss-Belhotel Darmo offers 5-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar.

S
Sara
From
Slovenia
Everything was perfect. Amazing view, comfortable bed, perfect breakfast.
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 545 reviews
Price from
US$54.38
1 night, 2 adults

Movenpick Surabaya City

Hotel in Wonocolo, Surabaya

Located in Surabaya, 6.7 km from Sharp Bamboo Monument, Movenpick Surabaya City provides accommodation with a fitness centre, free private parking, a restaurant and a bar.

M
Maya
From
New Zealand
Room was very spacious and comfortable. We enjoyed the pool so much.
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 243 reviews
Price from
US$48.01
1 night, 2 adults

Oakwood Hotel & Residence Surabaya

Mulyorejo, Surabaya

Featuring city views, Oakwood Hotel & Residence Surabaya in Surabaya provides accommodation, an infinity pool, a fitness centre, an indoor pool and a bar.

T
Thomas
From
Germany
Very friendly and service-oriented staff. The pool is perfect for swimming. Great view from the room and good beds. Galaxy Mall is only a short walk away.
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 149 reviews
Price from
US$77.49
1 night, 2 adults

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel in Dukuh Pakis, Surabaya

Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodation with an outdoor swimming pool and free WiFi access...

M
Monzhagi
From
Switzerland
Location was actually the main reason I chose this hotel. very convenient as it was next to a shopping center. The porters were extremely polite and helpful.
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 250 reviews
Price from
US$74.32
1 night, 2 adults

Sheraton Surabaya Hotel & Towers

Hotel in Tegalsari, Surabaya

Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms.

S
Sudarnianto David
From
Switzerland
Very friendly staff. thanks to Putri and Ayu. You have made our stay more memorable.
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 287 reviews
Price from
US$96.68
1 night, 2 adults
All five-star hotels in Surabaya

Looking for a five-star hotel?

When the accommodation is just as important as the destination, a five-star stay should give that extra ‘wow’ factor as you enter the lobby. As well as offering the kind of service to make you feel like royalty, you’ll usually find highly rated on-site spas, gourmet restaurants and top-of-the-line beds you won’t want to get out of.

Most booked five-star hotels in Surabaya and surroundings in the past month

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Enjoy breakfast in Surabaya and nearby

  • Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 343 reviews

    Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes.

    From US$81.88 per night
  • Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 336 reviews

    Wyndham Surabaya is located in the business centre of Surabaya, beside Gramedia Expo. It features an outdoor pool, gym and a spa. Free internet access is available in rooms and public areas.

    From US$79.61 per night
  • Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 409 reviews

    Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre.

    From US$116.98 per night
  • Scored out of 10, guest rating 8.4
    Very good - What previous guests thought, 87 reviews

    Welcoming guests with contemporary design and modern facilities, Vasa Hotel Surabaya offers a 5-star accommodation in Surabaya in the East Java Region.

    From US$124.29 per night
  • Scored out of 10, guest rating 8.9
    Fabulous - What previous guests thought, 98 reviews

    Set in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Whiz Luxe Hotel Spazio Surabaya offers accommodation with an outdoor swimming pool, free private parking, a shared lounge and a...

    From US$72.06 per night

FAQ about five-star hotels in Surabaya

5 star hotels that guests love in Surabaya

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  • Avg. price/night: US$65.20
    Scored out of 10, guest rating 8.7
    Fabulous - What previous guests thought, 1,249 reviews
    Nice Garden, big Pool, staff was friendly but not five star hotel service
    Guest review by
    Jennifer
    Young couple
  • Avg. price/night: US$65.20
    Scored out of 10, guest rating 8.7
    Fabulous - What previous guests thought, 1,249 reviews
    It did have a grand look befitting a 5 star, though somewhat run down in a few areas. The staff, particularly the ones in the restaurant were great!
    Guest review by
    Shanaka
    Solo traveller
  • Avg. price/night: US$80.36
    Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 250 reviews
    Never has a 5-star hotel reached my expectations like this one. Decorated a friend's bed and sent up complimentary cake, extended our check out time, was in a fantastic location right next to a mall and in the city center. Check in was smooth, room service was quick and the cleanliness was always on point. It's convenient, service was prompt and reliable, it's as advertised. Staff are always friendly and kind to speak with. Would recommend for short or long stays. This place makes me want to return to Surabaya.
    Guest review by
    CYAN CHEW
    Group
  • Avg. price/night: US$130.14
    Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 287 reviews
    The hospitality staff are excellent in catering to the needs of guests. Special mention must be made to staff at the Club Lounge & Bromo Kafe. Chef Fitri went beyond to extend her services to us. Alfandy, Wanda, Rika, Jojok and the rest of the team really made us feel special. At the Club, Alfian, Pak Wisnu, Pak Arif and team also made us feel like Sheraton.Surabaya is our 2nd home. Truly five stars in service.
    Guest review by
    Riza Saidi
    Family with young children
  • Avg. price/night: US$99.52
    Scored out of 10, guest rating 9.1
    Superb - What previous guests thought, 991 reviews
    A Must experience ! Allthough the 5 Star Qualification does not compare to the level of luxury. Rooms very dated. Initialy they gave as a room which was terrible. After complaining we had an upgrade to an renovated “suite” Much better but still not 5 Star rating worth. This hotel has some potential to be one of the nicest and most historical hotels from Indonesia. But the owner must invest!
    Guest review by
    J
    People with friends
  • Avg. price/night: US$99.52
    Scored out of 10, guest rating 9.1
    Superb - What previous guests thought, 991 reviews
    It is a beautiful hotel, the staff is very attentive and accommodating. Large rooms, well equipped with a comfortable bed and charming furniture (sofa, desk etc). Large bathrooms in colonial style but with all the luxury of a 5-star hotel. The food in the restaurant is excellent, a large selection of asian and western food at breakfast and also for dinner. If you really want to treat yourself to something special, this is it!
    Guest review by
    Asli
    Group