Five-Star Hotels in Ito

Very new, clean and the room is spacious. The lobby is elegantly designed

Absolutely adored this hotel. The room was massive (I think it’s listed as a 3 person room it felt like it was big enough for 4). The private onsen was great - we used it 3 times during our 1 night stay. The public onsen was also great. But by far the best part of our stay was the staff - they are super friendly and adorable. We have very very limited Japanese, but they communicated with us well. They spoke enough English to tell us about our stay. They put out the futons for us while we were out for dinner (they asked what time we would be out and clearly communicated to us that they would come into our room during that time to put out the futons) and brought breakfast to our room the next morning at the time we requested. Breakfast was delicious too, with a great variety! I think this is my favourite hotel stay of not only this Japan trip, but also any hotel I’ve ever stayed at. 100% recommend!

Incredible food for breakfast and dinner. Please don't miss out.

Room was beautiful! Teppanyaki dinner was the best meal! Premium Ice cream vending machine was a treat! It was quiet and private.

This will be the easiest review I'll ever write as the experience was truly flawless and made so memorable by the team there. The staff were incredibly thoughtful; once they found out it was my husband's birthday, they not only gave us the option to upgrade our room at no extra expense, but they placed flowers and a handwritten card in the living room, gave us a birthday cake after dinner and offered us a complimentary drink of our choice. We felt so showered with love, they really went above and beyond! The hotel manager very kindly picked us up from the train station, and we could communicate through Google Translate during the short ride. They also had staff that spoke mandarin which was helpful. The room was spacious with modern touches and had a stunning garden view. The private onsen made the stay relaxing and came with high-end toiletries. Plus, the fridge was filled with different complimentary drinks like beer, tea and soda. We were happy to be provided with all the traditional loungewear that could be worn to the restaurant after a good day of soaking - plus the little guide which teaches you how to tie it properly. As someone who loves to sleep in total darkness, I really appreciated that the room had great blackout curtains and none of those annoying little flashing lights from the smoke detector, TV or aircon. The kaiseki dinner and breakfast were by far the best food we had during our entire trip (including previous trips to Japan!) Not only was every dish meticulously plated, but every bite was heavenly; it could have been Michelin-star dining. We were more than satisfied with the portions; they even wrapped some leftovers into rice balls for us to enjoy later. Last but not least, I must commend the staff because we also left our disposable camera upon departure, and they kindly shipped it to our next hotel at no extra fee. This level of customer service is unmatched and made our stay worth every penny.

Breakfast buffet, Room service and gorgeous room and view of ocean, stunning sunrise from Onsen and room.. free upgrade and free gifts!! Thanks for your services and hospitality.

The breakfast is extraordinary, we are talking about a real Japanese breakfast. But dinner... dinner is an event in itself, nine courses, carefully designed down to the last detail. There will be dishes you won't know whether to touch or just look at. The location is exceptional, buildings surrounded by forest with a landscape design that surpasses everything you can see in the photos, I have traveled to Italy, France, etc, and this is the most incredible private garden I have ever seen in my life. In fact the entire building is like a museum. Anyone who might complain about "the bed" or "it looks old" is mistaken, is choosing the wrong place, that person may need a Hilton or another typical chain hotel. This is a building that is considered a heritage site in Japan. And the staff, the staff also exceeds all expectations of friendliness. We travel with two children, including one of 5 years, and it is not normal for so many attention, such as bringing a blanket - without asking for it - in case the child was cold during dinner. Sanyo-so was the best part of one of the best trips of our lives. EDIT. I just found that the Sanyo-so garden was designed by Japanese garden artist Jihei Ogawa, several of his works are registered by the government as an Important Cultural Property. And many of the buildings were designed by architect Togo Murano -recipient of the Order of Cultural Merit, considered equivalent to the highest rank (Grand Cordon) of the Order of the Rising Sun-. So no, this is NOT just any building, it is not a building for those looking for a typical Hilton, it is a masterpiece of Japanese design.

The whole experience, the building, food and hospitality.

Beautiful surroundings, great location with a view on Mount Fuji. Members of staff are friendly. I would stay there any time when on Izu peninsula. Our private onsen (in the room) was great!

Everything was amazing, the view, the staff, the food, the room. I can’t wait to come back