Five-Star Hotels in Numazu

Best staff, wonderful dinner and breakfast, excellent location and fantastic hotel.

The pictures don't do the place justice. Everything from meals to rooms to staff were excellent. I didn't even know about the garden until I got to the ryokan. Would definitely recommend to stay here if you're in the area as it's relatively convenient to drive around to/from here. I also believe they have a shuttle service, but I did not make note of it.

This will be the easiest review I'll ever write as the experience was truly flawless and made so memorable by the team there. The staff were incredibly thoughtful; once they found out it was my husband's birthday, they not only gave us the option to upgrade our room at no extra expense, but they placed flowers and a handwritten card in the living room, gave us a birthday cake after dinner and offered us a complimentary drink of our choice. We felt so showered with love, they really went above and beyond! The hotel manager very kindly picked us up from the train station, and we could communicate through Google Translate during the short ride. They also had staff that spoke mandarin which was helpful. The room was spacious with modern touches and had a stunning garden view. The private onsen made the stay relaxing and came with high-end toiletries. Plus, the fridge was filled with different complimentary drinks like beer, tea and soda. We were happy to be provided with all the traditional loungewear that could be worn to the restaurant after a good day of soaking - plus the little guide which teaches you how to tie it properly. As someone who loves to sleep in total darkness, I really appreciated that the room had great blackout curtains and none of those annoying little flashing lights from the smoke detector, TV or aircon. The kaiseki dinner and breakfast were by far the best food we had during our entire trip (including previous trips to Japan!) Not only was every dish meticulously plated, but every bite was heavenly; it could have been Michelin-star dining. We were more than satisfied with the portions; they even wrapped some leftovers into rice balls for us to enjoy later. Last but not least, I must commend the staff because we also left our disposable camera upon departure, and they kindly shipped it to our next hotel at no extra fee. This level of customer service is unmatched and made our stay worth every penny.

I love everything, nice people, good hospitality

The room was perfect and it was amazing to have Onsen in the room ! The view is breathtaking. I highly recommend this hotel :)

Beautiful surroundings, great location with a view on Mount Fuji. Members of staff are friendly. I would stay there any time when on Izu peninsula. Our private onsen (in the room) was great!

This was an amazing hotel. The staff were incredible and looked after our every need. We stayed half board and the dinners were absolutely delicious. We loved every minute of our stay here.

I like the quiet environment, the view of the landscape, the scent of green tea in the hotel, the hospitality, the services, and the smiles of the staff. We really enjoyed our stay.

Everything was amazingly delicious and convenient. We especially liked the room, baths, and exceptional food. Not to mention the staff who were extremely helpful and polite. We also enjoyed the beautiful view from the baths.

We have visited 3 times and it always is a wonderful treat. Great baths, great breakfast, lovely room. Warm recommendation for couples.