Search five-star hotels in Quintana Roo

Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Everything! The staff was so kind, Pablo, Andrés and Joss were excellent hosts. Good vibes, good food, perfect views, perfect location. The best site to rest a lot.

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. Everything! But the quality of Customer Service was superb!

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. Loved the butler staff. So helpful above and beyond. The cenote was unbelievable too.

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. The best place we have ever visited, it was amazing the pool is unbeatable and the staff is friendly and attentive, it exceeded our expectations.

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Puerta del Cielo is the best hotel one can find in Bacalar. We were 2 couples who booked 2 rooms with lagoon views and we were mesmerized by the beauty of this hotel and the atmosphere. When we arrived, they immediately opened the doors to paradise, carried our luggage and we were greeted by all the employees which seemed very personal, friendly and made us feel incredibly welcomed. We received a welcome drink, did our check in and then received a tour of the hotel grounds before heading to our rooms. Let me just say that this is without a doubt the most beautiful boutique hotel one could possibly find not just in Mexico but probably anywhere. The bar, the path that stretches throughout the hotel, the pools (one next to the bar and the other one overlooking the lagoon), the balconies, rooms, the view, staff, the dock, EVERYTHING is perfect! There is quiet jazz music playing in the background in the patio and everything is just perfect! We also loved the idea of not having the typical breakfast that we received in 5 other hotels while traveling around Yucatan and Q.R. Every 4 and 5 star hotel would offer the same thing every day, which after 2 weeks becomes a bit dull and P.D.C. was a perfect little break from the usual routine. They don’t offer rooms with breakfast included. You get a menu (which is very good with lots of options) and you order through Whatsapp all over the hotel. You just write what you want and where and they bring it to you. And the food - WOW, they work so hard for every single dish!!! Also, a lot of staff would remember who we were and would call us by name which I really appreciate. We even had a dinner on the dock and it was our favorite dinner in our lives! We were greeted by our chef who recommended the catch of the day and it was delicious! I/we want to come back to Puerta del Cielo many times and just hope to have the opportunity to do it.

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Incredible views, super nice staff, very clean.

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. The staff was amazing, and really helpful. They made us feel like home. Perfect location to visit surrounding Cenotes.

Facing the beachfront, Nômade Temple Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The staff has been incredibly friendly, very clean rooms, fantastic breakfast and also the offered yoga and pilates classes in the morning and afternoon activities have been much appreciated. The location is beautiful and doesn’t want to make you leave this paradise. Also the beach was clean, and the sunbeds are nicely located with enough space inbetween each other. Highly recommend this place if you’re looking for a place to recharge and relax!

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. Let’s be honest. I never rate 10. Ever. This is a true gem. If you like beauty, refinement, class, nature and quietness: please discover this. If you like partying: stay away! This is how a hotel should be: you feel welcome, you feel at home, it has a Mexican heart and soul. It is not just another hotel. It is your home in the jungle with people that treasure the art of welcoming tourist ❤️

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Private parking is available on site. Absolutely stunning from beginning to end. Gorgeous property facing Bacalar Lagoon and the sunrise. The rooms, the restaurants, the terrasse, the yoga studio, the spa: everything feels peaceful and harmonious. The food and drink options are creative and elevated. There is a very thoughtful welcome ceremony upon guest arrival that I truly enjoyed. Free paddle board and kayaks to explore the lagoon on your own. I wish I stayed there for a full week!