Four-Star Hotels in Minakami

Everything is top notch, room is spacious and clean with daily room service, staff is extremely friendly, warm and hospitable. I would like to express my great gratitude to Iwasaki (岩崎） at dining and Yamada (山田泰子） at reception, they are doing their best to make customers happy with great smile 😃 Not forgetting to mention the meals which is very delicious, ingredients are fresh and with great variety. Oh dear I starts to missed the place so much 😄

Everything - lovely rooms, great food and fabulous onsen

Excellent service, way beyond my expectation, the place was magical and without comparison to anything I've been before. I had one of the best stays of my life. I would go back without hesitation.

Views, golf course, peaceful, onsen

The Onsen experience, a truely authentic Japanese experience

We loved this place, Ryoka-san and the rest of the staff (Andrew-san, Fuka-san, Mika-san) were super helpful and lovely. The rooms were spacious and clean, the onsen had public and private options, and the food was simply out of this world. Thank you Ryoka-san and Kashiwaya staff!

What an amazing stay in such a historic ryokan. It is the oldest ryokan in Japan, so, as you can expect, there will be some signs of age in the common areas/hallways. However, our rooms were modern and the hospitality and meals were absolutely 5*!! Loved it.

We stayed in the Bamboo/Take room which looked recently renovated and married modernity with traditional ryokan interior well (the hair dryer was Dyson!). We enjoyed our stay in the Take room greatly (great use of space) and the breakfast provided was superb. We have tried other ryokan food before but most of the time the food wasn’t quite suitable for our non-Japanese palette so this was a pleasant surprise. The ryokan itself is traditional with a nice public open air bath. Finally, the staff were really nice and the hospitality was superb.

Where do I even start — this was our favourite stay in Japan! We originally booked for two nights but ended up extending our stay after a typhoon warning was issued for our next destination. The staff were incredibly accommodating, helping us weigh our options and moving us into another available room for the extra nights, ensuring that breakfast and dinner were included. Our host, Hinata, was absolutely wonderful. She spoke clear English and went over every detail of our stay — from cleaning times to meal preferences — with such care and professionalism. She was welcoming, attentive, and genuinely made us feel at home. The rooms are incredibly spacious, with soft, cosy beds, including a TV with Netflix and Disney! Making it easy to spend the day inside doing nothing! The food was exceptional — comparable to a fine Australian degustation that would easily cost hundreds back home. One night, we were even treated to dinner at their sister restaurant down the road, where we enjoyed delicious Wagyu steak, complete with pick-up and drop-off service. There were also snacks and alcoholic drinks available for purchase, plus a daily happy hour from 2–5pm. The private onsens, both in-room and in the public facility, were perfect for unwinding — with free Yakult on hand as a thoughtful touch. They also offered complimentary pick-up and drop-off at the local bus stop for both arrival and departure, which made everything so seamless. It was the perfect escape from the bustle of Tokyo — relaxing, memorable, and truly special. I can’t wait to return!