Crowne Plaza Dubai Festival City

–Excellent location - show map
+88 photos
Scored 8.9
Rated fabulous

Staff

9.3
  • City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at Crowne Plaza Dubai Festival City

Set on the Dubai Creek, this non-smoking hotel offers luxurious accommodation with unmatched views of Dubai’s skyline. It features an outdoor pool and direct access to the Festival City Mall. Crowne Plaza’s spacious rooms offer designer furniture and luxurious fabrics. All rooms are equipped with a seating area and work desk are also included. Zaytoun all-day dining restaurant offers Mediterranean gourmet meals. There is also a relaxing lobby lounge café, a quaint Belgian beer café and an all-day Mediterranean dining restaurant all providing free Wi-Fi access. Guests can enjoy a relaxing body treatment in the hotel’s wellness centre or use its sauna. The hotel also offers a well-equipped gym. Dubai Festival City Mall features over 500 retail stores, and home to the record breaking IMAGINE water, laser & fire spectacle. Crowne Plaza Dubai Festival City is just 2 km from Dubai International Airport. Please note that the hotel is a non-smoking property, and smoking is not permitted in any part of the building.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • 2 restaurants
  • Room service
  • Facilities for disabled guests
  • Bar
  • Free cot available on request
Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Halal, Buffet

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability here between Mon 3 Nov 2025 and Thu 6 Nov 2025

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1 extra-large double bed
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1 extra-large double bed
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2 single beds
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Limited supply in Dubai for your dates: 1 five-star hotel like this is already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Waleed
United Arab Emirates United Arab Emirates
“Staff were exceptionally friendly and polite, at all level. We were warmly welcomed by Kael at the reception desk, who went above and beyond to ensure we had the best stay possible. Breakfast was excellent, and the entire team was kind, attentive,...”
Samar
Qatar Qatar
“Great location, love the area and the shopping center. Very professional customer service”
Abdulrahman
Netherlands Netherlands
“Everything, compliments to all the staff. Breakfast and diner is worth all the money.”
Ali
Cyprus Cyprus
“Festival city is one of the most romantic locations in Dubai and Crowne Plaza has made the most to present it.”
Dickson
United Kingdom United Kingdom
“The staff in the hotel were the most friendly and welcoming I have experienced in any hotel. So helpful and respectful to guests. This is my 4th visit to this hotel and they appear to retain staff with their training programme as there are a...”
Sumaya
United Arab Emirates United Arab Emirates
“Good service they give me every visit thanks to all for that”
Nigel
United Kingdom United Kingdom
“Excellent location excellent staff and great value for money”
Fahad
Oman Oman
“It was a very nice experience. Although it wasn't the first. The staff were very friendly, especially Mary at the reception. Also the staff in charge of transporting luggage and receiving the car. The location is excellent. And the room service is...”
Samantha
United Kingdom United Kingdom
“The hotel was very convenient to reach from the airport, and its location right next to the shopping mall made it easy to balance leisure with work. The staff were exceptionally kind and professional throughout my stay. In particular, Ruby at the...”
Mohammed
Saudi Arabia Saudi Arabia
“The staff are very very nice special hi to Emily in the restaurant”

Hotel surroundings

Restaurants

2 restaurants on site
Zaytoun
  • Cuisine
    Mediterranean • Middle Eastern
  • Ambiance
    Family friendly • Modern
Belgian Cafe
  • Cuisine
    Belgian

House rules

Crowne Plaza Dubai Festival City takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte BlancheCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crowne Plaza Dubai Festival City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 606747