About this property
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer. The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi. Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes. Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms. Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Guest reviews
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Guests who stayed here loved
- Rachael
United Kingdom“Beautiful hotel and rooms. Staff were super attentive. The location is great for seeing the burj and fountain show from your balcony. Very close to the mall and market food place. The bed was maybe the comfiest I've ever slept in 10/10.” 
Waleed
Saudi Arabia“The location, size of the room, cleanliness, staff attidude”- Joy
Belgium“The palace downtown feels like a luxury home. It feels familiar and comfortable. We loved every single bits of it. Our stay there was our second and will definitely not be our last!” - R
United Arab Emirates“Everything was so good, fabulous service. Especially the helping and kind guy in the reception named Mr. Shahab.” - Jotyar
Iraq“The service was very good and the staff very friendly” - Hood
Israel“It was a unique hotel in terms of the architectural design , location , food and the service of the hotel staff . Especially we were very impressed by Mr Ahmad who works in EWan restaurant who was very hospitable and sweet and kind to the children.” - Westley
Canada“This is an upscale hotel, quiet and efficient with attentive staff. The room was spacious and clean. The bed and pillows were comfortable.” - Irwin
United States“The rooms could use a rehab. Sinks didn’t drain well. Shower leaked out of enclosure. Hair dryer broken” - Finkelman United States“The hotel is right next door to the Dubai Mall and Burj Khalifa. Very well situated. The Breakfast is amazing. The staff goes beyong theit call of duty to make feel at home. Highy recommended”
- Ahmad United States“The facility was very close to dubai mall The reception was very professional and upgraded my room to a suite thanks to (Shehab) Rooms are very clean, comfortable and spacious. I enjoyed my stay very much and would definitely visit again”
Hotel area info
Restaurants
- Al Bayt
- CuisineBritish • Middle Eastern
- Open forHigh tea
- AmbienceTraditional • Romantic
- Buhayra Lounge
- CuisineBritish • Middle Eastern
- Open forHigh tea
- AmbienceTraditional • Romantic
- Fai
- CuisineAsian
- Open forHigh tea
- AmbienceTraditional • Romantic
- Thiptara
- CuisineThai
- AmbienceRomantic
- Ewaan
- CuisineMiddle Eastern
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Romantic
- Asado
- CuisineArgentinian
- Open forDinner
- AmbienceTraditional • Romantic
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.
For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
License number: 588614
