About this property

Located in Townsville's trendy downtown Palmer Street, Grand Hotel Townsville offers self-contained accommodation with a private balcony. Guests enjoy an outdoor pool, a fitness center and a spa pool. Grand Hotel Townsville is 5 minutes' walk from both The Strand beachfront precinct and Townsville Marina. The Magnetic Island Ferry Terminal is within a 10-minute walk. There is a bus stop directly across the road from the hotel. All accommodation features a work-desk, a minibar and a flat-screen TV. Each has a private bathroom with a shower, hairdryer and free toiletries. The tour desk can provide information on local leisure options and activities and take bookings of reef tours. For longer excursions you can rent a car. There are local restaurants 1 minute walk away that can have your meal costs added to your accommodation bill. Grand Hotel and Apartments Townsville won the Gold Award for Standard Accommodation at the 2017 State Tourism Awards.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

  • Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jenny
Australia Australia
Location is great! The room was perfect, bed was comfy.
Kellie
Australia Australia
Great location on Palmer street. Easy walk to restaurants
Amber
Australia Australia
Close to the CBD. Friendly staff. Really comfortable bed.
Tiarni
Australia Australia
I loved the large area & security was amazing!
Stuart
Australia Australia
Excellent location close to transport, restaurants and shops. Room very clean and roomy.
Dimitrios
Australia Australia
excellent location next to the river, very welcoming on arrival. great staff.
Ann
United Kingdom United Kingdom
Clean accommodation with everything you could need. Great parking. Lovely staff on reception. Central location for restaurants.
Michelle
Australia Australia
Central location to where I need to be. Close to cafes, restaurants and bars.
Chaseley
Australia Australia
Apartment style meant we had some space to come back to between events.
Julie
Australia Australia
The staff were friendly and nothing was too much trouble . They gave us a bottle of wine when we mentioned it was our wedding anniversary

Host Information

Company review score: 9.4Based on 1,628 reviews from 1 property
1 managed property

Property information

Grand Hotel Townsville is a multi award winning property taking out the Best Deluxe Accommodation award at the North Queensland Tourism Awards and a TripAdvisor Hall of Fame Hotel. Its all about you when you stay at Grand Hotel Townsville - Service, Quality, Location

Language spoken

English

Property surroundings

Facilities of Grand Hotel and Apartments Townsville

Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness centre

House rules

Grand Hotel and Apartments Townsville takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required. The property charges this 7 days before arrival. That's about US$65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
American ExpressVisaMastercardEftpos Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that there is a 1.5% charge when you pay with a credit card at the hotel’s reception desk.

Please note car parking is limited and is subject to availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of AUD 100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.