Guests are required to show a valid passport and credit card upon check-in. Please note that all guests must have a valid passport to check into our dormitory style rooms. No exceptions will be made.

Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a strict 'No Party Policy', we do not accommodate end of year sporting groups or bucks parties,(No Group Booking ,Maximum only 4 person) . Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をMumma's Hostel Surfers Paradiseに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。