The Benson Hotel

–Excellent location - show map
+58 photos
Scored 8.2
Rated very good

Excellent location!

9.1

You might be eligible for a Genius discount at The Benson Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Officially opening our doors on July 1, 2021, The Benson Hotel has taken over a previous hotel. The property has been given new life from its external facade, through the lobby, to the deco-inspired restaurant and bar on level three, overlooking the city skyline. Existing guest rooms have experienced a stage one refresh with new carpet, curtains, paint, and 55" smart TVs in the bathrooms, with furnishing to be refurbished in stage two over the coming months. Located in the heart of the central business district, The Benson Hotel is a 5-minute walk from the Convention Center, Reef Casino, reef departure terminals, Esplanade Lagoon, and Promenade. Free WiFi is included. For a more active time, go canoeing or horseback riding. Make your own unique tour of the area with a rented bicycle or car. Return to a favorite drink at the bar, open Tuesday–Saturday. The Benson Bar & Restaurant is a combination of relaxation and sophistication, offering an array of cocktails, modern dining, and local delicacies. Breakfast is available from 6:30 a.m. to 10 a.m. every day. The bar opens from 3 p.m. until late on Friday and Saturday, with the restaurant serving meals from 4 p.m. to 8 p.m. It also offers outdoor seating to enjoy the tropical climate.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Facilities for disabled guests
  • 2 restaurants
  • Free WiFi
  • Private parking
  • 24-hour front desk
  • Bar
  • Breakfast
  • Cot available on request

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in Cairns, this hotel has an excellent location score of 9.1

  • Top pick by families with children

Breakfast info

Buffet, Breakfast to go

  • Private parking at the hotel

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Availability

Prices converted to USD
We have no availability here between Thu 30 Oct 2025 and Sun 2 Nov 2025

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1 extra-large double bed
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Limited supply in Cairns for your dates: 11 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Leanne
Australia Australia
“A lovely clean comfy room. A large king bed was very comfortable with plenty of pillows. Having someone at the front desk 24 hrs is a bonus. They were very friendly and helpful. The room as reset each day with clean towels which was lovely to come...”
Alison
Australia Australia
“They kindly rang us to say they had found something we had left in the roim . Great hotel .”
Dee
Australia Australia
“The dinner menu was lovely. The staff were amazing & so helpful. They even went above & beyond to find my son’s monkey toy that we accidentally left behind. A++”
Karwal
Australia Australia
“Amazing swimming pool with good depth. Clean rooms, modern furniture. Was able to easily extend the checkout for few more hours.”
Mariam
Australia Australia
“Very clean and easy access to everything. Friendly staff and great customer service.”
Sarah
Australia Australia
“I loved the rooms. They’re very comfortable and clean. I love the location and the restaurant was fantastic.”
Nellie
Australia Australia
“Loved everything, location rooms very comfy and friendly staff very helpful.”
Nellie
Australia Australia
“Rooms are very excellent standards excellent staff with very good costumer services”
Lisa
Australia Australia
“We landed late with small children so 24/7 reception was fantastic and staff were lovely. Pool was nice and great location”
Nancy
Australia Australia
“The location, breakfast and dinner but mainly breakfast:) and the BED!! :D”

Hotel surroundings

Restaurants

2 restaurants on site
The Benson
  • Cuisine
    Australian
  • Open for
    Breakfast • Dinner • Cocktail hour
  • Dietary options
    Vegan • Gluten-free • Dairy-free
The Benson Bar
  • Cuisine
    Australian

Facilities of The Benson Hotel

Great facilities! Review score, 8.3

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Facilities for disabled guests
  • 2 restaurants
  • Free WiFi
  • Private parking
  • 24-hour front desk
  • Bar
  • Breakfast
  • Cot available on request

House rules

The Benson Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBEftposCash

The fine print

Need-to-know information for guests at this property

Please note that for bookings of 10 rooms or more, different policies or procedures apply. Please contact the property in advance, using the contact details found on the booking confirmation.

Please note that there is a 1.5% surcharge when you pay with Visa or Mastercard and 2% when using Amex when you pay with a credit card at the Hotel's reception desk. The Hotel requests an incidental deposit of $50 per night, during your stay (as a deposit or an authorization on your card) for any incidental charges, any credit will be refunded on departure.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Benson Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.