Vale Hotel

–Great location - show map
+33 photos
Scored 7.5
Rated good

Staff

8.5

About this property

Featuring air-conditioned rooms with a flat-screen TV, Vale Hotel Aitkenvale boasts a bistro, a bar and an indoor children’s playground. The hotel is 15 minutes’ drive from central Townsville. You can enjoy pizza, pasta and New York steak at the bistro, or just have a casual drink with friends at the bar. There is live music on some nights. Guests can visit the large variety of fish life at the Reef HQ Aquarium, which is 15 minutes’ drive from the Vale Hotel. Townsville Airport and the Museum of Tropical Queensland are within 20 minutes’ drive.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.3)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
and
1 large double bed
4 single beds
and
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Janine
Australia Australia
“Staff are friendly and helpful, went out of their way to assist.”
Natalie
Australia Australia
“Stayed the night with my family as we had an event in the area and live a few hours away. The room was nothing fancy but very comfortable and convenient! Super comfortable beds! best sleep ive ever had at a hotel/motel. Not the prettiest room but...”
Sarah
Australia Australia
“It's true the beds are comfy, and yes we did have to walk through the gaming room for reception. Overall loved our stay here, convenient location.”
Toni
Australia Australia
“Decent amount of space for my large family. Fresh clean towels daily. Nice and clean”
Rachael
Australia Australia
“Great location when you are busy. Bistro and bottle shop close by can walk to 7-11 and supermarket. Very clean and bead were really comfortable ❤️”
Elizabeth
Australia Australia
“The breakfast packages where good we collected on arrival, but we forgot to go get one for everyday as we where there for 4 nights . Friendly staff at check in .. safe car parking was great. We had stayed here before so stayed again with...”
Veronica
Australia Australia
“Apart from signing in thru the games room, stay was pleasant, great food, comfortable beds, clean rooms”
Katie
Australia Australia
“I found it tidy, comfortable & close to the hospital. Staff were friendly & helpful.”
Louise
Australia Australia
“The Vale Hotel is gated and I felt safe and my car was safe.”
Tiki
Australia Australia
“Location was central. It was also very quiet in our rooms, which was a great surprise for being so close to a main road.”

Hotel surroundings

Restaurants

2 restaurants on site
The Vale Hotel Bistro
  • Cuisine
    Australian
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
Graziers Steakhouse
  • Cuisine
    Australian
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Traditional

House rules

Vale Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that reception hours are as follows:

Monday-Friday 8:00 until 18:00.

Saturday-Sunday 7:00 until 15:30.

A manager is on-site until 01:00 for late check-in.

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.