About this property

With a location directly off Highway 20, halfway between Quebec and Montreal, this hotel in Drummondville offers the perfect blend of comfort and convenience. The on-site full service Italian restaurant Pacini serves breakfast, lunch and dinner. In the evening, guests can relax with a drink in the bar or on the terrace during the summer. The hotel's four season indoor pool with atrium is a favourite. Shopping center, cinema and plenty of restaurants are only steps away, the Centrexpo Cogeco Drummondville is within 1km. For those seeking a nature outing, an abundant of outdoor activities are offered within close proximity to the hotel, including Golf, tree adventure Arbre en Aarbre, rose garden visiting.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Top location: Highly rated by recent guests (9.1)

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
1 large double bed
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Rhonda
    Canada Canada
    Location was good, staff were friendly, room was clean, beds were comfortable, staff spoke both English and French, TV was a smart TV
  • Danielle
    Canada Canada
    Location is super convenient. Pet friendly was exactly what we needed. Room is clean and comfortable. Rates are very reasonable. Staff is super friendly
  • Clarence
    Canada Canada
    Excellent staff or hotel and restaurant, fantastic location for the traveler, the facility is very clean and comfortable. The restaurant on the facility is outstanding. There are other restaurants close by if the hotel restaurant suitable to you.
  • Kevin
    Canada Canada
    Great location in Drummondville - we stop here every year on our way to and from the East Coast. The beds have always been very comfortable, the rooms quiet, the staff welcoming and the pool perfectly clean and ready for our two kiddos to burn off...
  • Christopher
    Canada Canada
    Large room, comfortable bed, warm pool, great hot tub.
  • Kseniya
    Canada Canada
    Room was good, and the pool and hot tub were great
  • Jim
    Canada Canada
    Didn't have the breakfast. Location is a little difficult to find. Poor signage
  • Judy
    Canada Canada
    Loved the large room and wood flooring. Having a restaurant in the building.
  • Linda
    Canada Canada
    The room was spacious and very clean. We didn’t hear any noise from other rooms. The person at the front was very pleasant and helpful.
  • Cat
    Canada Canada
    I made a mistake when booking the room, and the night desk supervisor helped me fix it with no extra charges!I didn't catch her name but she was great

Hotel surroundings

Restaurants

1 restaurant on site
  • PACINI
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free

House rules

Best Western Hotel Universel Drummondville takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 150 is required on arrival. That's about US$107. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardCarte BlancheBankcard

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of CAD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Licence number: 057735, valid until 30/11/2025