Sustainability certification

Mandarin Oriental Palace, Luzern

–Excellent location – show map
+72 photos
Scored 9.3
Rated wonderful

Excellent location!

9.7

Property highlights

About this property

Elegant Accommodations: Mandarin Oriental Palace in Luzern offers a 5-star experience with spa facilities, a sauna, sun terrace, and a beautiful garden. Guests enjoy a restaurant serving French, Japanese, and Mediterranean cuisines, complemented by a bar. Comfortable Amenities: The hotel features private check-in and check-out, a fitness room, steam room, and a 24-hour front desk. Additional services include room service, a child-friendly buffet, and electric vehicle charging. Prime Location: Located 40 mi from Zurich Airport, the hotel is near attractions such as Lido Luzern (1.1 mi), Lion Monument (less than 0.6 mi), and Chapel Bridge (13-minute walk). Surrounding activities include ice-skating and boating. Guest Satisfaction: Highly rated for its attentive staff and excellent service support, the hotel is praised for its convenient location and proximity to lakes.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking
  • Spa
  • Wifi
  • Non-smoking rooms
  • Fitness center
  • 4 restaurants
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Located in the best-rated area in Lucerne, this hotel has an excellent location score of 9.7

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
1 king bed
2 twin beds
and
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
2 twin beds
and
1 king bed
1 king bed
2 twin beds
and
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Elwyn
Belgium Belgium
“My wife and I were blown away by the entire experience and felt the hotel deserved a 6 star rating rather than a 5 one. Everything about the hotel and its staff was extraordinary . All we can say is they made the trip to Lucerne a great stay.”
Andres
Mexico Mexico
“Friendly staff, pristine conditions, amazing view and luxury stay in a very beautiful city”
Joe
United States United States
“Every possible detail was considered when creating the room amenities, functionality and design. The staff was phenomenal, especially the registration personnel, but truly everyone was amazing.”
Sahar
Saudi Arabia Saudi Arabia
“Great hotel nice view staff very friendly Special thanks to Atesh the valley guy also in reception johannes he is so professional and kind”
Afra
United Arab Emirates United Arab Emirates
“Carin was the perfect person in the hotel good to have her as she helps alot and very kind as well”
Ahmad
United Arab Emirates United Arab Emirates
“I recently stayed at the Mandarin Oriental Palace Luzern for two nights with my wife and daughter, and our experience was truly exceptional. From the moment we arrived, the staff went above and beyond to ensure our stay was seamless and memorable....”
Hissa
Qatar Qatar
“everything in my stay at this hotel was amazing, i would say best hotel in switzerland. breakfast was amazing, staff were very friendly and helpful, location was good, i would definitely come back soon.”
Mihaela
United States United States
“Restaurants provided an excellent menu and service. Breakfast was wonderful and great locations. Staff very attentive and polite and friendly.”
Andrew
United States United States
“Perfect location, amazing views. Very attentive staff. Breakfast excellent.”
Waleed
Saudi Arabia Saudi Arabia
“The quality and luxury of the hotel and the extraordinary staff that goes to great lengths to make you comfortable”

Hotel area info

Restaurants

4 Restaurants On Site
MOzern
  • Open for
    Breakfast • Lunch • Dinner
Quai 10
  • Cuisine
    Mediterranean
  • Open for
    Lunch • Dinner
Minamo
  • Cuisine
    Japanese
  • Open for
    Dinner
Colonnade
  • Cuisine
    French
  • Open for
    Dinner

House rules

Mandarin Oriental Palace, Luzern takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
CHF 190 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.