You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Comfortable Accommodations: Grand Mercure Chengdu East in Chengdu offers comfortable rooms with free WiFi, ensuring a pleasant stay.
Dining Experience: The hotel features a restaurant with Chinese, American, Sichuan, local, and Cantonese cuisines. Guests can enjoy a variety of meals, including high tea.
Convenient Facilities: The property provides a 24-hour front desk, room service, and a continental, buffet, and Asian breakfast.
Prime Location: Located 11 km from Chengdu Tianfu International Airport, the hotel is situated in the Eastern New Area.
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Guest reviews
Categories:
Staff
9.0
Facilities
8.4
Cleanliness
8.5
Comfort
9.6
Value for money
8.0
Location
7.1
Low score for Chengdu
Select topics to read reviews:
Guests who stayed here loved
Veronika
Russia
“It’s new, the rooms are beautiful and spacious. Staff is friendly and helpful.”
Federica
Italy
“Tutto perfetto, soprattutto il servizio che mi ha meravigliato. Una menzione positiva a Sky che ha risposto a tutte le mie domande.”
Jade
Malaysia
“The front desk staff was friendly and helpful, was helped by Jack on the day we check out for airport pickup arrangement. The room was very clean and comfortable. Breakfast was also great!”
Hotel surroundings
Restaurants
3 restaurants on site
里尔咖啡厅
Cuisine
Local
Open for
Breakfast
Ambiance
Modern
锦澜中餐厅
Cuisine
Cantonese • Chinese • Sichuan • Local
Ambiance
Traditional • Modern
时廊大堂吧
Cuisine
American
Open for
High tea
Ambiance
Modern
Facilities of Grand Mercure Chengdu East
Great facilities! Review score, 8.4
Most popular facilities
Non-smoking rooms
Fitness centre
Room service
Free WiFi
3 restaurants
24-hour front desk
Breakfast
Free cot available on request
House rules
Grand Mercure Chengdu East takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please inform Grand Mercure Chengdu East in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Russia
Italy
Malaysia
