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About this property

Beachfront Location: El Deseo Serendipity Tortuguero in Tortuguero offers direct beachfront access with stunning sea views. Guests can relax on the sun terrace or explore the lush garden. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities. Additional comforts include free WiFi, private check-in and check-out, and soundproofing. Dining Experience: The traditional restaurant serves American, Mexican, and local cuisines with vegetarian, vegan, and dairy-free options. Breakfast includes warm dishes, pancakes, cheese, and fruits. Exceptional Service: Highly rated for its attentive staff and excellent service support. Guests appreciate the convenient location and easy access to Tortuguero Beach, just a few steps away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Vegetarian, Vegan, American


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Availability

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Room Type
Number of guests
 
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Cheryl
    United States United States
    The location right on the beach was perfect. Lots of birds in the trees around the property. The staff here were very friendly and helpful. Julie served our breakfast each morning. She was excellent. All of the staff working here were...
  • Barbara
    United States United States
    Caribbean - front. New construction with comfortable amenities. Convenient for dining and parks, no boat trip required. Lots of wildlife around the town. Ask for a tour with Carlos Peres- we did his morning bird walk in town and the 11 am park...
  • Sue
    United States United States
    The location cannot be beat! It is next to the beach and steps away from the national park. Beautiful views! Staff was amazing and responsive to any requests. We especially enjoyed our breakfast. Staff was very helpful prior to our arrival...
  • Liat
    Israel Israel
    I stayed at the hotel with my family, and the attention we received was outstanding. Even though we didn’t inform them of our arrival time, they met us at the port with a cart, anticipating our needs without us asking. When I inquired about the...
  • Desrosiers
    Canada Canada
    Cooper the manager was really knowledgable about the area and arranged all the best transportation and tours for us with the best guides! Its exactly what you need in a place like Tortuguero where the fun lies in the expeditions you take. Our...
  • Shahar
    Portugal Portugal
    The staff went over and beyond to make our stay excellent
  • S
    Netherlands Netherlands
    The staff was very friendly and helpful with organising all the tours and anything for us. Breakfast was generous. It was nice to be so near the beach to chill.
  • R
    United Kingdom United Kingdom
    the people are incredibly lovely, picked us up from the harbour and carried our bags to the hotel. greeted us with a fruit smoothie. it is right on the beach. it's incredible.
  • Pam
    United States United States
    The property was clean, the rooms were nicely decorated, quiet and very comfortable. We loved the second story dining area with additional seating tables and hammocks.
  • Lay
    United Kingdom United Kingdom
    Brilliant customer service. They could not do enough to help us!

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      American • Mexican • Local
    • Open for
      Breakfast • Cocktail hour
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Dairy-free

House rules

El Deseo Serendipity Tortuguero takes special requests – add in the next step!
Check-in
From 11:00 AM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Deseo Serendipity Tortuguero of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.