Sustainability certification

Best Western Raphael Hotel Altona

–Great location - show map
+85 photos
Scored 7.9
Rated good

Staff

8.8

Property highlights

You might be eligible for a Genius discount at Best Western Raphael Hotel Altona. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This 3-star Superior hotel is situated opposite the Hamburg Altona Train Station. It is just a 6-minute S-Bahn train journey from Hamburg Main Station. Rooms at the Best Western Raphael Hotel Altona feature a contemporary design. All rooms offer cable TV and a private bathroom. The Best Western Raphael Hotel Altona is within easy walking distance of a large shopping centre and the famous Reeperbahn, as well as lots of musical theatres. The pubs and restaurants of the Ottensen district are also nearby. Free Wi-Fi is available in the public areas of the hotel. There is also a free internet terminal in the hotel bar.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Designated smoking area
  • Lift
  • Heating
  • Tea/coffee maker in all rooms
Best Western
Hotel chain/brand

Top location: Highly rated by recent guests (8.8)

Breakfast info

Buffet

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
1 large double bed
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
DEHOGA Umweltcheck
DEHOGA Umweltcheck

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

David
United Kingdom United Kingdom
“Central location, very clean, tea coffee making facilities in room.”
Benjaminmendoza
Denmark Denmark
“This hotel was amazingly clean, and very comfortable. It is also just next to Altona trainstation with a lot of restaurants nearby as well as shopping options. Defenitelly I would consider to stay here again!”
Marina
Luxembourg Luxembourg
“Good location. Not in the city centre, but close to the train station and only few stations away from the Alster by S1 train. Very quiet despite being near train station. Great breakfast”
Anonymous
United Kingdom United Kingdom
“Room was very comfortable, clean and in a great location”
Karl-heinz
Germany Germany
“Die Lage war für uns optimal. Sehr gute Anbindung mit Bahn, Bus usw. Kleinere Sitzbereiche beim Frühstück optimal. Frühstück mit genügend Auswahl. Personal zuvorkommend.”
Saskia
Germany Germany
“Hotel direkt neben dem Bahnhof und zentral gelegen zu Einkaufsmöglichkeiten und Restaurants. Das Personal war freundlich. Ich fande es super das es zwei Kissen gab, ein dünnes und ein dickeres, so kann man wählen was einem besser passt.”
Frank
Germany Germany
“für die Zwecke, für die wir das Hotel gebucht hatten, war die Lage des Hotels optimal; wir konnten den Fischmarkt und die Umgebung darum gut zu Fuß erreichen; auch den anderen Veranstaltungsort den wir besuchten, konnten wir gut erreichen;...”
Teresa
Germany Germany
“Die Lage ist sehr zentral am Bahnhof Altona. Das Zimmer ist sauber, die Betten bequem. Unten gibt es eine tollen Aufenthaltsraum.”
Laubing
Germany Germany
“Wir kommen seid 5Jahren schon immer wieder in dieses Hotel...Personal freundlich.. Die Zimmer sauber ..Gute Verbindung zur City nur 3 Haltestelle mit der S.Bahn”
Mary
Italy Italy
“Super comoda attaccata alla stazione di Amburgo e vicinissima a tutti i servizi. Personale accogliente e molto disponibile”

Hotel surroundings

Facilities of Best Western Raphael Hotel Altona

Most popular facilities

  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Designated smoking area
  • Lift
  • Heating
  • Tea/coffee maker in all rooms

House rules

Best Western Raphael Hotel Altona takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.