Toilet with grab rails, Upper floors accessible by elevator
About this property
This 4-star hotel features modern rooms, a sauna and a fitness room. It lies 500 metres from Frankfurt Messe S-Bahn train station and a 10-minute train ride from the city centre.
All the spacious rooms at the Novotel Frankfurt City feature a minibar, air conditioning and cable TV. Wi-Fi internet is available in all areas.
Guests can enjoy drinks and food at the on-site NOVO² Bar Lounge & Eatery.
During warmer months, guests can enjoy drinks and meals on the terrace.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
This property has 1 third-party sustainability certification.
Green Key (FEE)
Guest reviews
Categories:
Staff
8.9
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.3
Location
8.3
Free WiFi
8.4
Select topics to read reviews:
Guests who stayed here loved
R
Robert
Germany
“Great location between two train stopping locations. Pretty quiet. The bed was very comfortable.”
H
Hugo
France
“Breakfast is like in every Novotel, big and generous. It is not a surprise live every Novotel.”
E
Erika
United Kingdom
“Staff was great, everyone i interacted with were very helpful and friendly. The room was very clean, quiet, good size and all ready for our arrival. Great parking.”
Y
Ysb
Turkey
“We were greatly helped at the front desk by Lars (Customer Relations Manager).”
A
Arturo
Australia
“Met our every requirement.
Excellent service
Very comfortable”
L
Laura
France
“The breakfast was very good! Excellent coffee! We loved our stay! Thank you!”
M
Mahesh
Ireland
“Great central location and very helpful staff. Rooms were spacious and comfortable.”
Ndoye
Germany
“One of the best hotel in Frankfurt.clean and friendly staffs.”
A
Anonymous
Netherlands
“A very decent neighborhood, close to the business district, with walking distance to the downtown restaurants. Free parking just next to the hotel entrance, or else you can also pay for the indoor garage parking.”
Chong
Singapore
“We had a short but pleasant stay at the hotel for one night. The room was fairly clean, and the essential toiletries were provided, though it would have been great if toothbrushes and toothpaste were included.
The hotel has a cozy atmosphere, and...”
Hotel surroundings
Restaurants
1 restaurant on site
NOVO² Bar Lounge & Eatery
Cuisine
International
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Modern
Dietary options
Vegetarian • Gluten-free • Dairy-free
House rules
Novotel Frankfurt City takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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Germany
France
United Kingdom
Turkey
Australia
Ireland
Netherlands
Singapore
