About this property

Comfortable Accommodations: smartments Hamburg Aussenalster in Hamburg offers aparthotel-style accommodations with free WiFi, a lift, bicycle parking, and express check-in and check-out services. Modern Amenities: Each unit features a kitchenette, private bathroom, tea and coffee maker, hypoallergenic bedding, hairdryer, coffee machine, dining table, refrigerator, work desk, seating area, free toiletries, microwave, dishwasher, shower, TV, private entrance, parquet floors, dining area, electric kettle, kitchenware, wardrobe, stovetop, and toaster. Prime Location: Located 9 km from Hamburg Airport and 1.8 km from Hamburg Central Station, the aparthotel is near Inner Alster Lake (2.5 km), Dialog im Dunkeln (3.2 km), and Mönckebergstrasse Shopping Street (3.2 km). Surrounding activities include an ice-skating rink and boating. Guest Satisfaction: Guests appreciate the quietness of the area, fully equipped kitchen, and convenient location.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SMARTments
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (8.6)

    • Private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 double bed
1 double bed
1 double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Biosphere Certification
    Biosphere Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Alexandre
    Ireland Ireland
    Nice location. Good to have parking reservation option.
  • Garry
    Australia Australia
    The apartments manager was a very affable and helpful man. Always cheerful and ready to assist. The coffee pod replenishment, the laundry and self help cleaning aids and manchester replacemnts were all great.
  • Bernardo
    Mozambique Mozambique
    The lighting of the apartment was perfect, good location and neighbourhood, very cosy.
  • Emma
    Singapore Singapore
    Everything about the apartment was fine. The apartment was clean and easy to enter with self check in. They provide coffee pods and some other basics like salt and sugar in the little office downstairs. The apartment had decent space and was...
  • Florencia
    Netherlands Netherlands
    The neighbourhood was very nice and quiet. It was relatively close to the city center (~ 20 minutes walking). The size of the apartment was perfect.
  • Dave
    Belgium Belgium
    Location was good, rooms were clean and comfortable.
  • Thomas
    Netherlands Netherlands
    Clean, enough space, in a quiet area in walking distance of some nice bars and also the metro
  • Nikolaj
    Denmark Denmark
    Nice small apartments with good location. You cannot hear the other guests and with the self checkin, it felt like we were all alone in the building.
  • Samuel
    Germany Germany
    The location. The spacious room and big bathroom. The room had lots of light and was very warm (actually a bit too warm, but I opened the windows and turned off the heat as soon as I arrived). The dining table/desk was great too.
  • John
    United Kingdom United Kingdom
    The flat was self catering which is my preference. The kitchen was good. I was welcomed by the manager Johanna who was extremely helpful and pleasant. She helped me with queries about the facilities and WIFI connections. Her help made the stay...

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by smartments Betriebsgesellschaft mbH

Company review score: 8.1Based on 17,268 reviews from 12 properties
12 managed properties

Company information

The SMARTments business Betriebsgesellschaft mbH is a subsidiary of GBI AG with a total of around 750 units in four cities and three locations in Berlin are represented by the renowned Serviced Apartments. Another location will open in Mannheim in 2020 and the cities of Frankfurt and Vienna coming soon.

Property information

smartments. Your accommodation for short or long stay. Equipped with high-quality designer furniture and first-class service, our serviced apartments create a piece of home for you. In addition to a fully equipped kitchenette you have a bed, a spacious bathroom and various seating with feel-good character available.

Neighbourhood information

The location of smartments is characterized by the central location. A lot of restaurants and bars as well as shopping facilities are within walking distance. But also the public transport is located in the immediate vicinity, which one is within 15 minutes at the main station. For a balance to everyday life is the 600m away from the "Außenalster"offers a good change.

Languages spoken

German,English

Property surroundings

House rules

smartments Hamburg Aussenalster takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
€ 25 per child, per night
4+ years
Extra bed upon request
€ 25 per person, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that on request and subject to availability, the following items can be borrowed free of charge: a hairdryer, fan, vases, a lemon press, a garlic press, cleaning materials, a drying rack and extra crockery and cutlery.

Please note that rooms are cleaned every week. Fresh towels or bed linen are available upon request. Additional cleaning is available any time for a EUR 35 surcharge.

When booking 5 rooms or more, special conditions and additional supplements may apply.

Please inform smartments Hamburg Aussenalster in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.