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Get the celebrity treatment with world-class service at Casa Firenza Hotel & Suites Boutique

Elegant Accommodations: Casa Firenza Hotel & Suites Boutique in Cuenca offers luxurious rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, a sun terrace, and a 24-hour front desk. Dining Experience: The family-friendly restaurant serves Italian and international cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Dining options include brunch, lunch, dinner, high tea, and cocktails. Prime Location: Located 2 km from Mariscal Lamar International Airport, the hotel is near attractions such as Pumapungo Museum (1.7 km) and Cuenca New Cathedral (a few steps). Guests can participate in pub crawls and walking tours.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Situated in the best rated area in Cuenca, this hotel has an excellent location score of 10.0

    • Top pick by families with children

    • FREE parking!


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Availability

We have no availability here between Wed 1 Oct 2025 and Sat 4 Oct 2025

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Limited supply in Cuenca for your dates: 3 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Lewis
    Netherlands Netherlands
    beautiful room, great location, fantastic restaurant
  • Jorge
    Ecuador Ecuador
    Muy linda la habitación, muy comoda, su personal es muy atento y sobre todo personalizan el servicio. Tiene excelente restaurante. El Rooftop es de primera… Satisfecho al mil.
  • Vanessa
    Brazil Brazil
    Amazingly decorated room, extremely comfortable and beautiful. High-quality shower facilities and a very cozy bed. Complimentary coffee and water. The restaurant is delicious.
  • Nathalie
    France France
    Hôtel magnifique réalisé avec beaucoup de goût. Le charme de l’ancien et du design. Personnel accueillant et disponible. Ils nous ont aidé pour les excursions au parc el cajas et tickets de bus avec des bons tarifs. Petit déjeuner super sur le...
  • Melany
    Ecuador Ecuador
    El servicio excepcional y su personal todos muy amables, atentos a cada detalle y requerimientos. Una atención de calidad. Las instalaciones, habitaciones y restaurantes cálidos y hermosos. La mejor ubicación, vista y servicio. Encantada de...
  • Hernan
    France France
    Le cadre très moderne. La vue depuis la terrasse. La localisation de l'hotel
  • Mario
    Ecuador Ecuador
    Diseño fascinante. Ubicación ideal. Vista recreativa. Entorno seguro. Habitación cómoda, funcional y muy bien equipada. Personal eficiente y amable. Comida de calidad. Un sitio pensado y trabajado para agradar al huésped. Para recomendar e...
  • Jose
    Peru Peru
    me encantó el restaurante en el techo. la vista de las cúpulas es excepcional. el diseño y buen gusto de los acabados de mi habitación es algo que resaltar. y la misma tendencia con respecto a la calidad de los acabados y diseño se da en la...
  • Ignacio
    Ecuador Ecuador
    En general todo magnífico, el hotel,la ubicación, el personal muy amable y educado, muy profesionales. Un 10
  • Barbara
    France France
    Excellent emplacement, chambre très bien équipée et grande, super confortable, petit déjeuner à la carte de qualité sur le Rooftop (un des meilleurs de Cuenca), et surtout personnel de l’accueil très sympathique, parlant très bien anglais, de bons...

Hotel surroundings

Restaurants

2 restaurants on site
  • Trattoría Murano
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Rooftop Bogoli
    • Cuisine
      International
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Casa Firenza Hotel & Suites Boutique takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$80 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Firenza Hotel & Suites Boutique in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.