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About this property

Historic Setting: Hotel Casa Merced in Cuenca is housed in a historic building, offering a unique atmosphere. The property features a sun terrace, garden, restaurant, bar, and free WiFi, ensuring a comfortable stay. Comfortable Accommodations: Rooms include private bathrooms, outdoor furniture, and garden views. Additional amenities include streaming services, parquet floors, and work desks, catering to all guest needs. Dining and Leisure: The hotel serves American breakfast with fruits and offers an on-site restaurant and bar. Guests can enjoy evening entertainment, a games room, and outdoor seating areas. Local Attractions: Located 2 km from Mariscal Lamar International Airport, the hotel is close to Pumapungo Museum (14-minute walk), Tomebamba River (300 metres), and Museum of "Las Conceptas" (3-minute walk).

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cuenca, this hotel has an excellent location score of 9.2

Breakfast info

American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 double bed
1 large double bed
2 single beds
and
1 double bed
or
3 single beds
and
1 double bed
2 single beds
3 single beds
and
1 double bed
4 single beds
and
1 double bed
1 single bed
and
1 large double bed
1 single bed
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sue
    Spain Spain
    Great location, excellent value for comfortable room and breakfast included. The most impressive thing was quiet the room was. Parking nearby..great value overnight stay
  • Darlene
    Ecuador Ecuador
    We were 3 single friends staying over in Cuenca prior to our returns home. The property more than met our expectations for the value. It is well landscaped, the room was large and comfortable. Our room had a loft with 2 beds and 2 downstairs....
  • Blanca
    Spain Spain
    My daughter and I loved it from the moment we entered! Friendly, bright atmosphere. The staff couldn't have been more welcoming and helpful. Breakfast was fabulous even though the choice wasn't huge, it was more than generous considering the...
  • Gianna
    Germany Germany
    Great location, very friendly and helpful staff, clean room, hot water at all times, very beautiful house and areas
  • Clare
    United Kingdom United Kingdom
    Staff were welcoming, friendly and helpful. Breakfast was filling and set you up for the day. Rooms were clean and cosy. This property was ideally suited for its central location in Cuenca, only 5 mins walk from Plaza Calderon.
  • Jacquie
    New Zealand New Zealand
    Staff were very nice and helpful although had very limited english. The owner was able to help by phone at the check in process. They gave us a twin room at no extra cost which was bigger for our bulky motorcycle paraphernalia. Breakfast was...
  • Kim
    Belgium Belgium
    Friendly people, good breakfast, central location, beautiful garden
  • Lisa
    Germany Germany
    The hotel was beautiful and peaceful. The rooms were clean, spacious and comfortable. The breakfast was great. The location was central, but there weren't windows to the streets, so it was quiet. The staff was amazing and helpful!
  • Jaime
    Ecuador Ecuador
    Excellent, the hotel is on the heart of the heritage colonial side of the city but it has a beautiful garden that makes you feel the classic Andean houses, and it has a family feeling, both of the owners makes you feel at home,
  • Sonia
    Canada Canada
    -The staff was incredibly friendly and helpful! We arrived on the night bus and they went out of their way to give us a room so we could rest. -Breakfast was delicious and filling - Location was great! Between the main square and the river.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1

    No additional info available

House rules

Hotel Casa Merced takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa Merced in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.