When booking more than 5 rooms, additional supplements may apply.

Bookings will be nonrefundable and full amount of the stay will be charged anytime.

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Contact information are available on the confirmation letter.

Kindly note that birth certificates need to be presented upon check-in for children accompanying guests.

Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted.

Free Wi-Fi is available in public areas and guest rooms, with a maximum of 4 connected devices per room.

Electric scooters and bikes are not permitted within Almaza Bay hotels premises.

Accompanying maids are considered additional guests and will incur an extra charge upon check-in.

For the Refundable bookings, Payment Gate-Way link will be sent to the guest to settle & guarantee the booking maximum 7 days prior the arrival. Payments for refundable bookings must be collected no later than 7 days prior to the guest’s arrival. If payment is not received within this timeframe, the booking will be automatically cancelled. A payment link will be sent to guests accordingly through our reservation team. For Non-Refundable bookings, Payment Gate-Way link will be sent via email to process full payment.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をJAZ Neo Almazino, Almaza Bayに事前に連絡してください。