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About this property

Totally refurbished in January 2018 Casual Serantes offers new charming nature decorated heating rooms in Bilbao city centre 50 meters from Santiago Cathedral. The guest house features free WiFi. All rooms are bright and feature modern décor, a flat-screen TV with cable channels, Air conditioner, a free safe, tea -coffee kettle and a private bathroom with a hairdryer. The property has a shared lounge with free coffee, cutlery, fridge and microwave. The nearest airport is Bilbao Airport, 6 km from Casual Serantes.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Casual Hoteles
Hotel chain/brand

Property highlights

Situated in the best rated area in Bilbao, this property has an excellent location score of 8.9


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 double bed
1 large double bed
1 single bed
3 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Yvonne
    South Africa South Africa
    It was self check in and I myself was a bit slow with registering on the app to get the code. I met the host on another property and all was fine.
  • Antony
    United Kingdom United Kingdom
    It was a great location to see the old town, very clean and a nice fresh looking room. We didn’t meet any staff but the emails with details of how to access the building was fine.
  • Ebony
    Australia Australia
    Great facilities, clean rooms, good location. Staff were easy to communicate with. There was a shared microwave, kettle, toaster and fridge which was great to use.
  • Geoffrey
    Australia Australia
    I was changed to casual morantes which was fine .central location ,clean comfortable.
  • Victoria
    Spain Spain
    Well located, at the peatonal area and nearby the historical center. Rooms clean and with the basics, good price and highly recommended. Thank you!
  • Wesley
    Netherlands Netherlands
    Automated check-in process was easy peasy. Great location in the middle of the old town and thanks to the sound insulation we slept well. Fair price. Great bathroom with good water pressure. We didn't mind the stairs to get up to the rooms. We...
  • Work
    Portugal Portugal
    Very clean property with plenty of space, good amenities too with tea, coffee and a kettle inside the room. In the hallway you also had a small kitchen with fridge, microwave, cutlery and freezer if needed! Right in the center of the town walking...
  • Luisa
    Germany Germany
    Good Location, very clean, friendly and helpful staff
  • A-reel
    Australia Australia
    Excellent location in midst of old town Bilboa. Nicely renovated hotel room. Beware if lots of stairs are an issue for you!
  • Kpj
    United Kingdom United Kingdom
    Bed extremely comfortable. Had a little balcony onto the main street of bars, but the soundproofing in the room was fantastic and I couldn't hear a thing once in the room. Brilliant location, great atmosphere. Extremely clean. Small kitchen...

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

House rules

Casual Serantes takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 5 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

5 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardRed 6000Cash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 08:00.

The fine print

Need-to-know information for guests at this property

Tourist License: HBI00434

Please note that the guest house is located in a building without a lift.

Please note that vehicle access is not possible as the property is located in a video camera controlled historical area of the city.

No reception at property, Reception near at Casual Mardones: c/ Jardines 4

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.