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About this property
Located in a quiet residential area of Puerto de la Cruz, Tenerife, at the base of the magnificent valley of La Orotava and only 10 minutes from the beach and downtown where you will find a variety of restaurants, shops and leisure spots worth exploring. The hotel offers the perfect atmosphere to enjoy your holidays.
The 4-star Hotel Puerto Palace welcomes guests to spacious guestrooms (Family Suites, Doubles and Singles), all with private balconies, bathrooms equipped with hairdryers and make-up mirrors, telephone, satellite TV with an extensive assortment of international channels, mini-fridge, seasonal air conditioning and a safety deposit box.
The panoramic gardens and terraces invite guests to relax while enjoying 2 swimming pools, one with a waterfall, 2 whirlpools and a children’s pool. Amenities include three panoramic elevators, free WiFi throughout the property, mini-golf, table tennis, volleyball, tennis, basketball, volleyball, petanque, children play area, and a naturalist roof top terrace (18+) with its own pool and whirlpool. For an additional charge guests can enjoy the Puerto Palace Gym, the Executive Spa, Massage Services and a Pilatus Studio.
Dining and entertainment options include the buffet restaurant for breakfast and dinner, the terrace and bar for a la carte lunch, as well as the hotel bar and lounge which features evening live music and live shows.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Please select one or more options you want to book
All available rooms
Limited supply in Puerto de la Cruz for your dates:
7 four-star hotels like this are already unavailable on our site
Guest reviews
Categories:
Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.7
Location
8.3
Free WiFi
7.9
Select topics to read reviews:
Guests who stayed here loved
S
Stephen
United Kingdom
“Nice hotel, excellent staff, very clean, excellent location. Also, very quiet at night.”
Marko
Slovenia
“The staff were very accommodating. The rooms were clean and the beds were big and comfortable. The balcony was also quite large. The cleaners tidied up the room every day and even changed the sheets once during our relatively short stay. They also...”
E
Efstathios
United Kingdom
“The hotel was lovely and the family room very spacious and with nice views. The breakfast buffet was of a good quality and had a variety of options. We loved that we could have our breakfast outside as it’s very cozy. The pools were lovely and...”
S
Susan
Ireland
“Beautiful hotel very clean excellent staff nother was a bother .”
M
Myrto
Greece
“The hotel was excellent. The location very near the town of Puerto de la Cruz.The breakfast perfect the facilities very nice the staff very good”
Kostantyn
Ukraine
“Staying at Hotel Puerto Palace was simply unforgettable! From the moment we arrived, everything felt perfect – the warm welcome, the stunning views, and the peaceful atmosphere. The hotel is beautifully designed, very clean, and full of...”
Ollie
Ireland
“Breakfast was nice but only pancakes once in a week for the kids”
B
Ben
United Kingdom
“Beautiful, clean hotel with lovely food and restaurant.”
R
Robert
Spain
“Nice grounds, rooms and staff. A really great feel to the hotel in general.”
A
Adrienn
Hungary
“Variety of delicious food, very helpful staff, beautiful garden”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurante #1
Open for
Breakfast • Dinner
House rules
Hotel Puerto Palace takes special requests - add in the next step!
Check-in
From 16:00 to 17:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From November 1 through April 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowed
When booking half board, please note that drinks are not included.
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United Kingdom
Slovenia
Ireland
Greece
Ukraine
Spain
Hungary
