Baby cots must be requested upon arrival at reception. They are subject to availability.

Please note that for non-refundable rates, payment is required on the day of booking. If your credit card cannot be charged, an additional fee will be charged upon check-in.

The Elysée Val d'Europe accepts these cards and reserves the right to temporarily pre-authorize your card prior to arrival.

Cash payments at reception are permitted up to EUR 1,000. This limit may be extended to EUR 15,000 if your tax residence is abroad. You must present an ID or passport for any payment over EUR 1,000.

You must present a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

Please inform L'Elysée Val d'Europe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly. Contact details can be found on your booking confirmation.

Guests under 18 years of age must be accompanied by a parent or legal guardian to check in.

Payment by holiday vouchers (paper or Connect) is accepted on site.

However, payment by bank check is not accepted.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をL'Elysée Val d'Europeに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。