Please note that the property doesn't have elevators.

Please note that guests arriving after 22:00 must inform reception.

Guests are required to provide a credit/debit card upon arrival.

This property reserves the right to pre-authorise the guest's credit card for 1 night only prior to arrival.

When booking 4 rooms or more, different policies and additional supplements may apply. You will be contacted by the property after the reservation.

When booking more than 10 nights, 1st night, a non-refundable deposit will be required.

Please note that the property doesn't have air conditioning

Group bookings ( more than 4 rooms, alternatively 10 or more people )are subject to a different cancellation policy and will be contacted by the property once the booking is received. The group booking terms and conditions will then be advised and applied.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をMentone Hotelに事前に連絡してください。