If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
The Pembridge Palace Hotel is centrally located in walking distance from Hyde Park and Royal Albert Hall. Whiteleys shopping centre can be reached in 10 minutes’ walk.
Bayswater and Queensway Tube stations can also be reached within 10 minutes, where guests have easy access to London’s famous landmarks, shopping areas, and museums.
The hotel’s courtyard and garden are pleasant areas for relaxation in the warmer months, and the rooms have carpeted floors and TVs for guests to use. Free Wi-Fi access is available in the lobby and public areas.
A continental breakfast is served in the spacious eating area.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
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Guest reviews
Categories:
Staff
9.3
Facilities
7.8
Cleanliness
8.4
Comfort
8.1
Value for money
7.8
Location
9.1
Free WiFi
8.9
Select topics to read reviews:
Guests who stayed here loved
A
Alice
United Kingdom
“Good location , very clean friendly helpful staff,and very reasonably priced, Breakfast was very good great selection and again staff were excellent.”
J
Jieqiong
China
“The hotel boasts a fantastic location. It's very close to the subway station and surrounded by great dining options. It's within walking distance to Kensington Park, a beautiful and pleasant park that I personally find even better than Hyde Park....”
Wade
New Zealand
“Very clean. Lovely attentive service. Great breakfast. Awesome location close to many attractions.”
E
Esther
United Kingdom
“The breakfast was great with a lot of options and supportive staff. The foods were amazing.”
Mervyn
United Kingdom
“Staff were friendly and helpful. The room was pleasant and had what you needed. I had breakfast here, it was very nice and plentiful. The hotel was within easy reach of tube station. Overall, it was a good stay.”
Petrovs
Latvia
“Location is great, near Bayswaters and Queensways undergrund stations and many different caffes, pubs, restaurants and shops.
Place is not new, but really clean.
Bed is big and comfortable.”
S
Susan
United Kingdom
“Everything went well. Location for transport and walking in Hyde Park, friendliness of the staff, choice at buffet breakfast, all good.”
Christianne
Malta
“Very family friendly and value for money. Kids get breakfast for free and breakfast is good value for money. Staff is very accommodating (special mention, Sylvester) and helpful. Daily complimentary water bottles in the room were a nice touch as...”
W
William
United Kingdom
“Very friendly and helpful staff. A beautiful and very comfortable foyer area. Conveniently located for tube travel. Very clean and well maintained.
The room fan was thoughtful and very welcome, but with impending climate change, hotels like...”
R
Richard
United Kingdom
“We love everything about this hotel and stay on a regular basis we had to cut our break short this last time as my husband took ill and i can not thank pembridge palace enough for their help and consideration i would not stay anywhere else 5*”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurant #1
Open for
Breakfast
House rules
Pembridge Palace Hotel takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of £200 is required on arrival. That's about US$268. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children older than 1 year are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
1 - 3 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The card used to make the reservation must be presented upon arrival to the front desk.
Please note that any reservation for 6 rooms or more for the same dates or name will be considered a group and will have different booking conditions, deposit and cancellation policy.
Please note that the card holders name must match the name on the booking. Guests who have provided a card that does not match their name are required to contact the property in order to fill out a third part authorisation form before arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Pembridge Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
A damage deposit of £200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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United Kingdom“Good location , very clean friendly helpful staff,and very reasonably priced, Breakfast was very good great selection and again staff were excellent.”
China“The hotel boasts a fantastic location. It's very close to the subway station and surrounded by great dining options. It's within walking distance to Kensington Park, a beautiful and pleasant park that I personally find even better than Hyde Park....”
New Zealand“Very clean. Lovely attentive service. Great breakfast. Awesome location close to many attractions.”
Latvia“Location is great, near Bayswaters and Queensways undergrund stations and many different caffes, pubs, restaurants and shops. Place is not new, but really clean. Bed is big and comfortable.”
Malta“Very family friendly and value for money. Kids get breakfast for free and breakfast is good value for money. Staff is very accommodating (special mention, Sylvester) and helpful. Daily complimentary water bottles in the room were a nice touch as...”
