-Please note the £35 per hour Late Checkout Fee. If the guest gives short notice of a late check-out, or if our cleaners are already en-route or on-site but unable to proceed with cleaning, due to a guest remaining at the property, a £35 per hour late check-out fee will be incurred in addition to the cleaning fee.

- Quiet hours after 11PM. Breach of quiet hours will result in a fee

- Strictly no stag or hen parties

- Strictly NO smoking inside the property (Full deposit will be forfeited and additional fee will be incurred if signs of smoking have caused damage)

- A list of rules for waste management will be provided upon access. If this was not followed, a fee will be charged

- Standard Late Checkout Fee will be charged for approved late check-outs.

- If a guest provides short notice for a late check-out or if our cleaners are already en-route or on-site and unable to proceed due to the guest's continued presence, a fee per hour will be incurred until departure, in addition to the cleaning fee.

-Guestflow is a trusted third-party platform we use to streamline the pre check-in process. Through Guestflow, guests MUST complete important steps, including uploading a photo ID securely ahead of arrival

-Guestflow provides a Guest App, where you’ll find your access instructions, property guide, and other helpful information for your stay.

-Lead guest minimum age: 21 years old.

-Quiet hours after 11PM. Breach of quiet hours will result in a fee

-No stag or hen parties allowed.

-No illegal activities or solicitation of any kind are permitted on the premises.

-Smoking is strictly prohibited inside the property. Any evidence of smoking will result in an additional fee to cover cleaning and repair costs.

-A list of rules for waste management will be provided upon access. If this was not followed, a fee will be charged

-Standard Late Checkout Fee will be charged for approved late check-outs.

-If a guest provides short notice for a late check-out or if our cleaners are already en-route or on-site and unable to proceed due to the guest's continued presence, a fee per hour will be incurred until departure, in addition to the cleaning fee.

Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires.

Veuillez informer l'établissement Ratcliffe House - Spacious 3 bedroom House in Sileby à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation.

Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement.

Les clients doivent éviter de faire du bruit entre 23:00:00 et 07:00:00.

Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer.