The Quay Hotel and Spa

–Excellent location - show map
+88 photos
Scored 8.9
Rated fabulous

Excellent location!

9.4

Property highlights

About this property

The contemporary Quay Hotel and Spa is located on the breathtaking Deganwy Marina, with views over the Conwy Estuary. The fully non-smoking hotel has been meticulously designed throughout, and its architecture epitomises cool sophistication. The large, airy spaces, understated chic and sharp styling combine to create a truly inspirational hotel experience. Wall-to-wall windows with sea views flood the interiors with natural light, and the use of specially quarried Welsh slate makes a thoroughly individual design statement. The rooms incorporate plush beds dressed in crisp Egyptian cotton, luxurious bathrooms and unrivalled in-room facilities.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Spa and wellness centre
  • Free WiFi
  • Beachfront
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar

  • Top location: Highly rated by recent guests (9.4)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 double bed
1 double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
1 extra-large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Kiera
United Kingdom United Kingdom
“Amazing hotel stunning views and amazing staff they went above and beyond for us would 1000% recommend and we will definitely be returning! 1000/10”
Malcolm
United Kingdom United Kingdom
“Great location. 30min coastal , flat walk into Colwyn. Very well looked after from outside.”
Rose
United Kingdom United Kingdom
“Brilliant long weekend away. Spotlessly clean room. Welcoming staff. Delicious food 😋”
Stephen
United Kingdom United Kingdom
“Fabulous staff go above and beyond to make your stay enjoyable. Comfy beds and a bright spacious room. Lovely pool and spa.”
Steve
United Kingdom United Kingdom
“Free upgrade into a sea view Suite. Beautiful hotel and location. Every member of staff couldn't be more polite and helpful. Can't wait for our next visit to the Quay. Hopefully will have more time to explore the Spa facilities.”
Chris
United Kingdom United Kingdom
“The staff were so friendly, helpfull and had time to chat”
Paul
United Kingdom United Kingdom
“Staff were amazing and big shout out to Claire on front desk 👏 🙌 😀”
Gail
United Kingdom United Kingdom
“The hotel was welcoming, The room was spacious and clean. Staff were friendly and helpful. Breakfast was very good. The spa was excellent. Did not have time to do the gym, but I will definitely book again for a longer stay.”
Mary
United Kingdom United Kingdom
“We have stayed before, so knew what to expect. Food is good. Breakfast is included. Great views of the castle in Conwy from the waters edge. We had a mix up on the booking.”
Kay
United Kingdom United Kingdom
“The room was excellent and extremely comfortable, a very comfy bed. The staff were really friendly throughout the hotel and the spa was probably one of the best ever visited.”

Hotel surroundings

Restaurants

1 restaurant on site
The Ebb & Flow Restaurant
  • Cuisine
    British • Local
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Quay Hotel and Spa takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£25 per child, per night
Cot upon request
Free
3 - 10 years
Extra bed upon request
£25 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroSoloCash

The fine print

Need-to-know information for guests at this property

Bookings of 6 rooms or more are considered a group booking and are subject to different terms and conditions.

Please note that all rooms at the property vary in size and style. Room images are for illustrative purposes only and the actual room you are allocated may differ.

Please note that children aged 18 and under are not allowed in the wellness centre.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Quay Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.