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Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Phoenix Cocoon by HHG

Spacious Accommodation: Phoenix Cocoon by HHG in Hakuba offers a spacious chalet with three bedrooms and two bathrooms. The living room provides a comfortable space for relaxation. Modern Amenities: Guests enjoy free WiFi, air-conditioning, and a terrace. Additional facilities include a shuttle service, ski pass sales point, laundry service, luggage storage, and ski storage. Convenient Location: Located 67 km from Matsumoto Airport, the chalet is a 13-minute walk from Happo-One Ski Resort and 500 metres from Hakuba Happo Bus Terminal. Nearby attractions include Tsugaike Kogen Ski Area (8 km) and Hakuba Cortina Ski Area (13 km).

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hakuba, this property has an excellent location score of 8.8

  • Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
and
1 bunk bed
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Guest reviews

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Cleanliness
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Value for money
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Guests who stayed here loved

  • Frederick
    Australia Australia
    Amazing accommodation, clean, heated floors, well equipped kitchen. Has a ensuite in the master bed, and then seperate bathroom and toilet. Large drying room with washer and dryer. Tea coffee, detergent, washing powder included. They also...
  • Anonymous
    Japan Japan
    とにかく広々でした! キッチンの設備もとてもよくて、車庫もあって、リビングからテラスに出れるのも最高! BBQ楽しめました!

Managed by Hakuba Hospitality Group

Company review score: 9.3Based on 1,639 reviews from 24 properties
24 managed properties

Company information

Hakuba Hospitality Group (HHG) is the leading hospitality provider in Hakuba, offering a diverse portfolio of distinct brands. Each brand under our umbrella showcases its own unique identity and character, all unified by a commitment to exceptional hospitality and the highest standards of service.

Property information

Modern and sophisticated three level chalet featuring stylish, spacious and modern interiors situated in Hakuba’s premier district the Wadano forest near our Phoenix One Chalet. About 300 meters up the road from Happo village, this is the perfect retreat for friends and families.

Neighbourhood information

Phoenix Cocoon is located in Lower Wadano, less than 1000m to the Happo One lifts and walking distance to all of the best restaurants and bars in Happo Village and in Lower Wadano. HHG guests staying here receive complimentary shuttle service to the local resorts and to all Hakuba Hospitality Restaurants.

Languages spoken

English,Japanese,Chinese

Property surroundings

House rules

Phoenix Cocoon by HHG takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
¥3,500 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Cards accepted at this property
American ExpressVisaMastercardJCBUC Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Phoenix Cocoon by HHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 22-08号