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Hakone Suishoen

–Excellent location - show map
+42 photos
Scored 9.2
Rated superb

Staff

9.4

Experience world-class service at Hakone Suishoen

Elegant Accommodation: Hakone Suishoen in Hakone offers a 5-star ryokan experience with a hot spring bath, spa and wellness centre, sauna, and open-air bath. Guests can relax in the garden or on the terrace and enjoy the scenic views. Comfortable Amenities: The property features air-conditioning, balconies, private bathrooms with bathrobes, and free toiletries. Additional amenities include a minibar, TV, and electric kettle. Free on-site private parking is available. Dining and Services: A restaurant serves Japanese and international cuisines, while breakfast and dinner are provided by the property. Massage services and a bar enhance the guest experience. Prime Location: Located less than 1 km from Kowakudani Station, the ryokan is 9 km from Hakone-Yumoto Station and 47 km from Shuzen-ji Temple. Nearby attractions include Fuji-Q Highland at 49 km. The surrounding area is a hot spring area.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Spa and wellness centre
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar

Property highlights

Top location: Highly rated by recent guests (9.1)

  • Free private parking available on-site

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

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Guest reviews

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Guests who stayed here loved

Jason
United Kingdom United Kingdom
“Dinner and breakfast were amazing food experiences. Service at every step was welcoming, even as a family.”
Christopher
United Kingdom United Kingdom
“Perfect in all respects. Food and staff exceptional.”
Michael
Australia Australia
“Food was amazing, beds were very comfortable and room was very spacious. Staff were incredible, accommodating and helpful. We really enjoyed our stay.”
Patricia
Canada Canada
“Our stay at Hakone Suishoen was an unforgettable experience of luxury and relaxation. The in-room couple’s massage and private onsen were absolutely divine, offering ultimate comfort and tranquility. The staff’s impeccable service rivaled even the...”
James
United Kingdom United Kingdom
“The property is beautiful and set up on the mountain with the sound of a river in the background The rooms are extremely well appointed and we had a hot tub on the second floor And the staff were truly great and attentive Lastly the chef -...”
Laura
United Kingdom United Kingdom
“We liked the private Onsen and our room was a great size as well. The Kaseiki style dinner in the private room was a lovely experience - it was our honeymoon and they gave us a couple of sweet gestures to celebrate which was thoughtful.”
Mikael
Singapore Singapore
“Beautiful property, private onsen, very attentive staff Great Food!!! Bonus - family mart 1 min way, museum 1 min away, bus stop 1 min away, train station 10 min though I would not recommend walking with luggage”
Sarit
Israel Israel
“Everything was perfect. Both meals were exeptional . The room was great .”
Luan
United States United States
“Expectations exceeded! Stayed here the last night of a 10 day trip to Japan. Couldn't have ended the trip on a better note. Service, food, facilities were amazing. Do yourself a favor and just book it!”
Katerina
Australia Australia
“Loved our stay here - the staff were all so courteous and accommodating. Highlight was definitely the exceptional meals.”

Property surroundings

House rules

Hakone Suishoen takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Need-to-know information for guests at this property

The hotel has a free 2-way shuttle service to Kowakidani Station. If needed, guests are required to inform the hotel at the time of booking.

Dinner hours are 18:00-20:30 (last start time). If you have a preferred time, please let us know in advance. If we cannot meet your request, we will contact you.

Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

To prepare appropriate amenities, the hotel requests to be informed of the number of guests and their genders, at the time of booking.

Please include whether you have any food allergies, and which if applicable, at the time of booking.