About this property

Comfortable Accommodations: Hakuba Märchen House in Hakuba offers family rooms with air-conditioning, garden and mountain views, and amenities such as a hot tub, private bathroom, and free WiFi. Dining Experience: The hotel features a restaurant serving Japanese and European cuisines, alongside a public bath and free WiFi. Convenient Facilities: Guests enjoy ski-to-door access, a ski pass sales point, tennis equipment hire, free on-site private parking, and luggage storage. Local Attractions: Happo-One Ski Resort is a 5-minute walk away, Hakuba Happo Bus Terminal 1 km, and Matsumoto Airport 68 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hakuba, this hotel has an excellent location score of 8.7

  • Free private parking available at the hotel

  • Ski-to-door

  • Public Bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
4 single beds
2 futon beds
2 single beds
and
2 futon beds
2 single beds
2 futon beds
4 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Adam
    Australia Australia
    It was an all-round good value for money option with good access to nearby ski lift.
  • Amy-lee
    Australia Australia
    Close to Happo one ski resort, the amenities alone inside this property made it quite worth the money. It has just about everything you need and then some to have a pleasant stay. Fresh towels every day also!
  • Jake
    Australia Australia
    Friendly service, great location… right on a chair lift!
  • Sherlyn
    Singapore Singapore
    Marchen house exceeded my expectations. Definitely value for money. The place is clean, the staff is friendly and very helpful. The room was a good size for 2 pax. Although the facilities looks abit old but everything was working very well! My...
  • Kelsey
    United States United States
    Location was everything, walked out the door and got on the chair lift.

Hotel surroundings

Restaurants

1 restaurant on site
  • レストラン #1
    • Cuisine
      Japanese • European

House rules

Hakuba Märchen House takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hakuba Märchen House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.