Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan

–Excellent location – show map
+90 photos
Scored 9
Rated wonderful

Staff

9.3

Property highlights

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About this property

Comfortable Accommodations: Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan in Chitose offers family rooms with tatami floors, yukata, and lake views. Each room includes a refrigerator, work desk, TV, and electric kettle. Relaxing Facilities: Guests can enjoy a hot spring bath, sauna, spa and wellness center, and terrace. The property features a public bath, elevator, concierge service, housekeeping, coffee shop, and games room. Dining Experience: The family-friendly restaurant serves Japanese and European cuisines for dinner. Asian breakfast includes cheese. Activities and Location: Located 26 mi from New Chitose Airport, the ryokan is near Tomakomai Station (23 mi) and Sapporo Station (27 mi). Activities include skiing and hiking.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Family rooms
  • Spa
  • Restaurant

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Asian

  • Free Private Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath

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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Wendy
United States United States
“Staff was excellent, Beds were very comfy, Food was delicious and variedand location was top notch. We had a terrible first night because a group of young people were partying all night next to us. Unbelievable behavior in an Onsen. We talked to...”
Ryan
United States United States
“Great value, amazing location on the water and impressive ryokan dinner and buffet breakfast. All in all a great experience!”
Jaime
Netherlands Netherlands
“Gorgeous location on the lake. Isolated from the world. Price value was good. Incredible Breakfast: make sure to try the hokkaido specialties. Staff is very nice. They don't speak much English but have endless patience speaking with phone...”
Kelly
United States United States
“Excellent dinner and breakfast with an absolutely stunning view over the lake. Our flight was delayed and the staff waited and additional 4 hours to serve us our dinner!”
Paul
United States United States
“Beautiful location by the Lake. Nice old traditional Inn. Onsen was excellent, cold pool, hot pool, sauna, right on the lake. Food was delicious for dinner and breakfast. Good English spoken, staff is very friendly and helpful. Spacious room,...”
Kristen
United States United States
“Beautiful onsen, don’t miss the outdoor one down by the lake! Lovely staff, spacious room (Japanese style lake view on 2nd floor), amazing views and good dinner.”
Noa
Israel Israel
“The onsen is amazing, meals are very generous, room is specious with wonderful view.”
Vincent
Netherlands Netherlands
“Loved the location, onsen facilities and the kaiseki meal! Japanese style room was lovely, you're getting a great deal for a relaxing stay including all the pampering you might need.”
Anonymous
United States United States
“Gorgeous location right on a pristine lake with no other buildings around it that we could see. Sakura blooming outside our window. Good breakfast w chef making Japanese omelets fresh, good variety, quality, Japanese or Western. Good onsen w...”
Karren
United States United States
“I specifically created this vacation around the criteria of wanting, Onsen in Hokkaido in the winter. I wanted remote location, natural environment, nature, and snow to be falling around me while I was in the hot spring. I also wanted authentic...”

Area info

Restaurants

1 Restaurant On Site
レストラン駒草
  • Cuisine
    Japanese • European
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly

House rules

Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan takes special requests – add in the next step!
Check-in
From 2:00 PM to 8:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 22:00 and 07:00
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash
Smoking
Smoking is not allowed.

The fine print

Must-know information for guests at this property

Child rates are applicable. Please contact the property for further details.

Please inform Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.