Set amongst tropical gardens, Fairmont The Norfolk offers luxury accommodation in an early 19th-century colonial building. It includes a fitness centre with sauna, 6 restaurants and a heated outdoor pool.
Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden. More spacious suites feature a separate seating area and some have a large, furnished terrace.
The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d'oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Free WiFi is available on site.
Shopping and cultural tours of Nairobi can be organised at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities. Business guests are also offered a complimentary return shuttle to their office with free WiFi on board.
A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available at a fee for Jomo Kenyatta International Airport, 18 km away.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
This property has 1 third-party sustainability certification.
Green Globe Certification
Guest reviews
Categories:
Staff
9.4
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
7.9
Location
8.9
Free WiFi
8.0
Select topics to read reviews:
Guests who stayed here loved
D
Deepa
India
“Breakfast was excellent. Good buffet with many options available. The fact that you have breakfast on the Lord Delaware Terrace only adds to the ambiance.”
H
Hilary
United Kingdom
“The hotel is modern, clean and comfortable with a lively warm swimming pool. The staff were friendly.”
J
John
Australia
“I've always wanted to stay in 'the hotel that built a nation.' Beyond its historical context, it meets the standards of all Fairmont hotels. The staff are attentive, the restaurants and bar are excellent, and our room was what we expected.”
Mariagabriela
Colombia
“Definitely the people at the hotel, how they cared about us and shared with us. The food and late night bar attention”
F
Felicia
Switzerland
“The staff were friendly, and the food was good. The hot meals were delivered early and staff always passed by to find out if you need something.”
I
Irene
Kenya
“The staff were always warm and friendly. The food was amazing. I'd like to mention the chauffeur service led by Mr. Eston and his team was incredible. Very comfortable and polite. Ms. Leah at the reception, great to have met you. Mr. Edwin, Mr....”
Carolyn
United Kingdom
“Unbelievably beautiful. The hubbub on Nairobi vanishes when you enter the iconic hotel. The staff were incredibly friendly, gardeners and managers alike. Everything you could want 24 hours a day.
Will be coming again.”
Belinda
United Kingdom
“Very comfortable and quiet. All the staff were so friendly and welcoming”
W
Wendy
Australia
“The Staff were so lovely and warm. They brought me a cup of tea after a very late check in. The service was top notch!”
W
Wendy
Australia
“Omg the Staff are just gems !! Service was outstanding. Such a special atmosphere. We were here around Christmas and the decorations were so magical.”
Hotel surroundings
Restaurants
3 restaurants on site
Lord Delamere Terrace
Cuisine
African • American • Greek • Indian • Mediterranean • Pizza • Seafood • Asian • International
Ambiance
Family friendly • Traditional
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free
Tatu Restaurant
Cuisine
Seafood • Steakhouse • International
Ambiance
Traditional • Romantic
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free
Cin Cin Bar and lounge
Cuisine
International
Ambiance
Traditional • Romantic
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free
House rules
Fairmont The Norfolk takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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