Empire City

–Great location - show map
+25 photos
Scored 8.7
Rated fabulous

Staff

9.0

Property highlights

About this property

Comfortable Accommodations: Empire City in Karaganda offers family rooms with private bathrooms, air-conditioning, and city views. Each room includes a work desk, dining area, and free toiletries. Exceptional Facilities: Guests can enjoy spa facilities, a fitness centre, indoor and plunge pools, and a hammam. Additional amenities include a sauna, steam room, and wellness packages. Dining Experience: The family-friendly restaurant serves Italian, Japanese, Russian, and European cuisines with halal options. Breakfast is available in-room, and meals include lunch, dinner, and high tea. Convenient Location: Located 32 km from Sary-Arka Airport, Empire City provides free on-site parking and a 24-hour front desk. Activities include fitness classes and film nights.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Family rooms
  • Tea/coffee maker in all rooms
  • Breakfast

Top location: Highly rated by recent guests (8.6)

Breakfast info

Italian, Halal, Breakfast to go

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
2 single beds
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Kasia
Poland Poland
“The hotel was great! It was clean, the room was very specious. The staff was very nice and helpful.”
João
Portugal Portugal
“Quarto grande, cama óptima, quatro de banho grande em excelente estado. Pequeno almoço farto.”
Yelena
Kazakhstan Kazakhstan
“Адекватная цена, хороший сервис. Бассейн, тренажерный зал и завтрак входили в стоимость 👍. Много локаций для фото. Красиво, комфортно, гостиница понравилась”
Assel
Kazakhstan Kazakhstan
“Все было чисто, персонал был отзывчивый, особенно Альбина на ресепшене”
Assel
Kazakhstan Kazakhstan
“Понравилось все: комфортная просторная комната, удобства, клиентоориентированный персонал, отличная звукоизоляция, приятно удивили комплименты каждый день: 2 рахатовские шоколадки :) от душевой в восторге, никогда не видела такого навороченного...”
Евгений
Russia Russia
“Очень комфортный номер. Доброжелательный персонал. Как по мне, плотный, вкусный завтрак. Есть возможность позавтракать в номере, но я предпочёл в ресторане, который также находится в здании. Рекомендую.”

Hotel surroundings

Restaurants

1 restaurant on site
Ресторан #1
  • Cuisine
    Japanese • Russian • European
  • Open for
    Breakfast • Lunch • Dinner • High tea
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Halal

Facilities of Empire City

Great facilities! Review score, 8.9

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Family rooms
  • Tea/coffee maker in all rooms
  • Breakfast

House rules

Empire City takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Empire City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.