Novotel Almaty City Center

–Excellent location - show map
+183 photos
Scored 8.4
Rated very good

Excellent location!

9.3

Property highlights

About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, mountain or city views, and modern amenities such as minibars and flat-screen TVs. Free WiFi is available throughout the property. Exceptional Facilities: Guests can enjoy spa facilities, a fitness centre, indoor swimming pool, terrace, and a restaurant offering French, Italian, and local cuisines. Additional services include beauty treatments, wellness packages, and a 24-hour front desk. Prime Location: Located in Almaty, the hotel is 15 km from Almaty International Airport. Nearby attractions include Republic Palace (4-minute walk), Kazakhstan Independence Monument (1.3 km), and Almaty Central Mosque (3.6 km). Guests appreciate the convenient location and excellent service.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Novotel
Hotel chain/brand
Novotel

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental, Vegetarian, Vegan, American, Buffet, Breakfast to go

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Michal
Slovakia Slovakia
“Excellent staff providing immediate support. Really good breakfast”
Jevgenij
United Kingdom United Kingdom
“It is great value for money. The room was great and staff very friendly. Very central, however it is next to the central square and sometimes events might take place so might be a bit loud outside.”
Penne
Australia Australia
“The rooms were great! We had a family room which worked very well. The pool is lovely and the restaurant was nice!”
Roberta
Belgium Belgium
“All was great! One thing to improve: One night there was a noise somewhere nearby my room - I thought above. I called to reception to complain. It was around 22:30h. I expected that they will go and silently check in the corridor where the noise...”
Latika
India India
“Location was excellent, indoor pool and spa were exceptional.”
Santosh
India India
“FIRSTLY I WOULD LIKE TO COMPLEMENT THE STAFF. THEY HELPED ME RESCHEDULE AND WORKED ON THE REFUND MOST EFFICIENTLY AND EXTREME;Y HELPFULLY. A SPECIAL NOTE OF THANKS TO MS. ALTYNAY AND MS. ANELYA FOR THEIR HELP WHICH IS UNMATCHED.”
Mustafa
Turkey Turkey
“Size of room, clean and comfort place, friendly staff”
Morris
United Kingdom United Kingdom
“Stayed here for the second time on my way out of Kazakhstan for work, great hotel, nice modern rooms, good size of room, comfy bed, bathroom had a walk in style shower, small gym but enough equipment for a workout, good food in the restaurant,...”
Ravi
India India
“Breakfast Good,Location very Good but room service is required to be improved”
Morris
United Kingdom United Kingdom
“Very nice hotel in a good location of Almaty, first time staying here and would stay again, room was spacious, nice modern design, super comfy bed, nice walk in style shower in the bathroom, used the gym, a bit small if there's more than 3 people...”

Hotel surroundings

Restaurants

1 restaurant on site
Le Resto
  • Cuisine
    American • French • Italian • Local • Asian • International • European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Traditional
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel Almaty City Center takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
16+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please inform Novotel Almaty City Center in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.