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About this property

Just a 5-minute walk from Zhibek Zholy Metro Station, this hotel in central Almaty offers a sauna, billiards room and a free gym. Elegant rooms feature free Wi-Fi and views of the Zailiski Alatau Mountains. Rooms at the Otrar are classically decorated and come complete with a minibar, satellite TV and air conditioning. Each one also includes a private bathroom with free toiletries and a hairdryer. Kazak and European cuisine are offered in the spacious restaurant, where a daily breakfast buffet is also provided. The stylish lobby bar serves drinks and snacks throughout the day, and a variety of beers are available in the basement bar. The Otrar is located directly opposite the historic Ascension Cathedral, 2nd tallest wooden building in the world. A large number of shops, restaurant and cafés are within a 10-minute walk and Almaty City Zoo is also just 20 minutes away on foot.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Almaty, this hotel has an excellent location score of 9.3

Breakfast info

Halal, Buffet

  • Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
2 single beds
or
1 single bed
2 single beds
or
1 large double bed
2 single beds
2 single beds
and
1 sofa bed
2 single beds
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Armando
    United States United States
    The staff is the hotel's high point. Despite the language barrier, they were most gracious. For example, they went out of their way to assist me in finding and retrieving the camera I had forgotten in the lobby.
  • Angela
    United Kingdom United Kingdom
    Location was excellent. Reasonable cost. Helpful staff. Big rooms
  • Shengjian
    China China
    The hotel has a Russian style and a very good location. The breakfast is rich, especially thanks to the girl at the front desk who provided me with great help.
  • Baisakhi
    India India
    The front desk staff was extremely helpful and very good at English speaking . The location is superb and very close to many city attractions.
  • Chuchai
    Thailand Thailand
    Location is excellent. Bed sheet is excellent too. Breakfast is ok. A lot of varieties of food to choose. It is good value for 3 stars hotel.
  • Alexis
    Switzerland Switzerland
    Very well situated, room with balcony and fridge 24 hours front desk
  • 老孔
    China China
    很好的位置,到几个网红点都非常方便,性价比高,早餐也很好,就是WiFi信号不稳,是有是无,另外房间没有水要到公共区域的饮水机去打。
  • Gaini
    Kazakhstan Kazakhstan
    Приятная девушка на ресепшен, расположение отеля идеальное, рядом парк, Арбат, цум, прекрасный вид на горы, вкусные завтраки
  • Vrhovnik
    Slovenia Slovenia
    Zelo ugodna lokacija ob parku in v centru mesta. Soba je imela razgled na park in gore. Odličen samopostrežni zajtrk. Možnost naročila zajtrka take awey, pri zgodnejšem odhodu iz hotela.
  • Natalia
    Russia Russia
    Месторасположение отличное! Завтрак прекрасный, большой выбор блюд, наличие фруктов и сладостей к чаю.

Hotel surroundings

Restaurants

1 restaurant on site
  • Отрар
    • Cuisine
      Russian • Local • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free

House rules

Otrar takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Please inform Otrar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.