You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
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You might be eligible for a Genius discount at Plaza Hotel Almaty. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Plaza Hotel Almaty is set 300 m from centre of Almaty at the intersection of Kozhamkulov and Karasai Batyr Streets, 15 km from Medeo and 19 km from Shymbulak. The hotel has a terrace, and guests can enjoy a meal at the restaurant or a drink at the bar.
Every room at this hotel is air conditioned and features a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bathrobes and slippers. Offering free WiFi, Plaza Hotel Almaty also offers free private parking.
There is a 24-hour front desk at the property.
Almaty Central Stadium is 1.4 km from Plaza Hotel Almaty, while Kasteev State Museum of Arts is 1.5 km from the property. The nearest airport is Almaty International Airport, 13 km from the property.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Breakfast info
Buffet
Rooms with:
Quiet street view
City view
FREE private parking!
Loyal customers
There are more repeat guests here than most other properties.
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Availability
Prices converted to USD
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Guest reviews
Categories:
Staff
8.6
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
8.4
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
Enkhsaruul
Mongolia
“The room is spacious, it has all the necessary amenities, bed was comfortable, bedsheets were clean. It has a very nice breakfast.”
B
Benjamin
Australia
“Nice sound of the river which I could hear from my room.”
Aditya
India
“Clean rooms and a good stay. Good breakfast and friendly staff.”
Morton
United Kingdom
“The hotel room was really spacious and the staff on reception were really helpful even when needing to book a taxi I thought maybe the langue barrier would be a problem but they spoke good English and was able to help me out a lot”
Mujahid
United Arab Emirates
“The hotel provided a satisfactory experience during my brief stay. It appeared to be recently constructed, and all facilities were in proper working order. The staff demonstrated a cordial and professional demeanor, and the location offered...”
Nazimova
Russia
“I really liked how clean the room was, receptionists were always ready to help, breakfast was great, too!”
S
Sanzhar01
Kazakhstan
“Удобно по расположению, рядом центр, чистый номер, уютный, сервис и завтрак на высоте!”
D
Diana
Kazakhstan
“Просторные номера, все чисто и интерьер красивый.
Завтраки разнообразные, выбора достаточно от горячего до закусок, и для веганов есть выбор. Персонал приветливый, не первый раз останавливаемся. Однозначно рекомендую!”
“Отличный отель, с хорошими завтраками. В номерах уютно и чисто, мебель добротная и красивая. Кому не безразличен комфорт и нравится тишина и покой, вам сюда!”
Hotel surroundings
Restaurants
1 restaurant on site
Plaza
Cuisine
Local • European
Dietary options
Halal
House rules
Plaza Hotel Almaty takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of KZT 30,000 is required on arrival. That's about US$55. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 17 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
1 - 5 years
Cot upon request
Free
6+ years
Extra bed upon request
KZT 8,500 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Plaza Hotel Almaty in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A damage deposit of KZT 30,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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Mongolia“The room is spacious, it has all the necessary amenities, bed was comfortable, bedsheets were clean. It has a very nice breakfast.”
Australia“Nice sound of the river which I could hear from my room.”
India“Clean rooms and a good stay. Good breakfast and friendly staff.”
United Kingdom“The hotel room was really spacious and the staff on reception were really helpful even when needing to book a taxi I thought maybe the langue barrier would be a problem but they spoke good English and was able to help me out a lot”
Mujahid
United Arab Emirates“The hotel provided a satisfactory experience during my brief stay. It appeared to be recently constructed, and all facilities were in proper working order. The staff demonstrated a cordial and professional demeanor, and the location offered...”
Russia“I really liked how clean the room was, receptionists were always ready to help, breakfast was great, too!”
Kazakhstan“Удобно по расположению, рядом центр, чистый номер, уютный, сервис и завтрак на высоте!”
China“自己都忘记，这个酒店是我2019年第一次来阿拉木图入住的酒店。这一次又来到这个酒店，看到酒店门前的那条河，倍感亲切！”
