You might be eligible for a Genius discount at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This stylish hotel is just 250 metres from the beach in Playa del Carmen, on the Yucatán Peninsula. Built around a tropical courtyard with a pool, it offers a private beach club for an extra cost. Continental breakfast is included with your rate. At Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham you can choose between rooms and apartments. All accommodation features elegant, modern décor with soft tones. Both rooms and apartments have a private patio and a plasma TV. The apartments also come with a modern kitchenette with an oven, hob and microwave. Continental breakfast is served in the courtyard. Reception staff can help to organise diving trips, as well as visits to Mexico’s Mayan ruins of Chichen Itza, Tulum and Chetumal. They can also arrange an airport shuttle or car rental. Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is just 100 metres from Playa del Carmen’s 5th Avenue, which is famous for its shops and restaurants. Cancún Airport is 40 minutes’ drive away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast info

Continental

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
2 sofa beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
2 sofa beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Living room
1 sofa bed
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Peter
    Australia Australia
    Great location, in the heart of the action, but very quiet
  • Isabel
    United Kingdom United Kingdom
    Spacious rooms and brilliant, helpful staff! Lovely and quiet
  • Tay
    Singapore Singapore
    Helpful staff even before checking in and during entire stay. Spacious suite , excellent location (just off 5th avenue filled with shops & restaurants) but quiet… perfect for making playa del carmen as a base to explore other places.
  • Jill
    United Kingdom United Kingdom
    Location excellent ... especially if facing the sea but if you had rooms on the Calle 16 side might be loud at night. Nice roof terrace Breakfast fine.... but no hot food Staff great Especially Liliana and Miguel
  • Sydney
    Canada Canada
    We liked Carla - who welcomed us on the first night. SHe went out of her way to find wine glasses and a bottle opener for us for the night we were there. It seemed like the people here really care about their clients. Location is perfect .
  • Simone
    United States United States
    The whole experience was wonderful. From the interaction with the front desk before I arrived to the minute I left. Liliana and Karla at the front desk were incredible and extremely helpful. They suggested transportation, restaurants and places to...
  • Tsabari
    Israel Israel
    Miguel angel He was really nice and kind, he took care of all our needs, while he deserves a raise and a promotion, the best person we have ever met and made the experience a great one
  • Danielle
    Israel Israel
    The rooms are newly renovated, big and comfortable. Breakfast is small but good.
  • Rachel
    United Kingdom United Kingdom
    Location was perfect, a little haven close to the madness… Staff were all very lovely.. really comfortable beds and lovely room, best stay so far in Mexico
  • Maria
    Portugal Portugal
    Location couldn’t be better. A few steps from Avenida 5 and a few minutes away from the beach. A quiet hotel, rooms giving to an inner patio where breakfast is served. Nice pool. Rooftop with sitting areas and wonderful sea view. Private parking...

Hotel surroundings

House rules

Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
VisaMastercardDiscoverUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.