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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 100 metres from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping centre. The rooms come with a flat-screen cable TV and private bathroom with shower. Some of the rooms come with a terrace or balcony and pool views. There is a 24-hour front desk and shops at the property. Free parking on site is also available. United States Embassy is 400 metres from Hotel Carlota, while Zona Rosa is 1 km from the property. The nearest airport is Benito Juárez Airport, 9.5 km from the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

FREE private parking!

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 large double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Aindrea
    Jamaica Jamaica
    Location on Reforma is perfect. Easy access to everything by walking including many restaurants. The bathroom has everything including a robe and slippers. Very spacious room. Very clean.
  • Damian
    Australia Australia
    Functional room layout, large for the price. Excellent supportive yet comfortable bed with kind of thick memory foam pillows. Great location. The pool was operational & passable for laps - it's about 15m long.
  • Sarah
    Ireland Ireland
    The hotel is very cosy without overwhelming its guests . Accommodations are charming and practical with a lot of character giving new life to old structures. The breakfast is definitely a highlight and staff was very nice as well .
  • Erin
    United Kingdom United Kingdom
    The hotel is stunning - the architecture and interiors are both stylish and comfortable. The staff were so friendly and helpful and the breakfast was wonderful. Homely rooms, cute wee reading nook near the bar and a gorgeous pool.
  • Marcus
    Netherlands Netherlands
    the temperature of the water in the swimming pool was really good, much warmer than in Europe:-)
  • Tamaki
    Japan Japan
    It’s new so everything is stylish and very clean. I totally recommend this place!!
  • Rafaella
    Brazil Brazil
    Amazing hotel, right quality of food and drinks, room super clean, location near tourist attractions and many stores.
  • Andres
    Mexico Mexico
    The staff was amazing and so acomodating, the pool area is fantastic.
  • Sarah
    United Kingdom United Kingdom
    the design of the hotel as a whole is great. I was concerned that the noise from the bar would be a problem but it didn’t run too late. The staff are generally great, knowledgeable and helpful.
  • P
    Mexico Mexico
    La ubicación es excelente, el lugar es limpio y el restaurante excelente!

Hotel surroundings

Restaurants

1 restaurant on site
  • Carlota restaurante
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Hotel Carlota takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that Payment must be made prior to arrival via a payment link. After booking, guests will be contacted by the property for further information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).