About this property
Comfortable Accommodations: Hotel Citlalli Xalapa in Jalapa offers family rooms with private bathrooms, work desks, and free WiFi. Each room includes a TV, wardrobe, and tiled floors, ensuring a pleasant stay. Convenient Facilities: Guests can relax on the terrace or enjoy the outdoor seating area. The hotel provides a 24-hour front desk, room service, tour desk, and luggage storage. Additional amenities include a balcony with city views. Prime Location: Located 6 minutes from the Metropolitan Cathedral, the hotel is near attractions such as Lake Walking (2.7 km) and Clavijero Botanic Garden (4 km). Paid on-site private parking is available. Guests appreciate the convenient location and room cleanliness.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Private parking
- Free WiFi
- Family rooms
- Room service
- Non-smoking rooms
Guest reviews
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Guests who stayed here loved
- Funerales
Mexico“Exelente. Todo más el personal que está de atención siempre al 100 muy atento” - Patricia Mexico“La ubicación es lo que más nos gusta de este hotel, aparte que hemos venido desde niños. El servicio es muy bueno. Y también nos gusta mucho que tiene estacionamiento.”
- Jessica Mexico“Nos hemos quedado aquí varias veces, nos gusta porque es muy limpio y nos reciben con mucha amabilidad. Esta cerca de varias tiendas, un mercado y lugares para comer, tambien a unos 5-7 minutos a pie, del centro,, lo recomendamos mucho.”
- Francisco Mexico“Muy buen servicio y actitud por parte del personal :D”
- Ayelen Mexico“Las instalaciones, limpieza y tranquilidad del lugar”
- Pedro Mexico“Excelente tiene años que llegaba a este hotel y me trae Buenos recuerdos”
- Luis Mexico“La ubicación y que la habitación estába limpia y muy silenciosa”
- Claudia Mexico“Lo que mas nos gusto fue la ubicación, encuentras de todo! restaurantes, centros de autoservicios, mercado, tiendas de todo tipo, parques, etc.! de los pocos hoteles con excelente ubicación, definitivamente volveremos! además cuentan con...”
- Analeni Mexico“la atención del personal fueron muy amables en todo momento y con muy buenas recomendacines para comer y lugares a visitar. Las instalaciones en buen estado y la ubicación es otro punto a su favor. lo mejor que2 cuentan con estacionamiento, asi el...”
- Itzel Mexico“El personal fue muy amable, es muy céntrico, limpio, acogedor”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
The fine print
A deposit of the first night of the reservation via bank transfer is required at least 48 hours before arrival or the reservation can be cancel by property (see Hotel Policies). Hotel Citlalli will contact you with instructions after booking.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Citlalli Xalapa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
